We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good experience in our two times staying here.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus University Inn
Ranked #1 of 4 Hotels in Olean
Certificate of Excellence
Reviewed October 29, 2013

This place is convenient, the staff is friendly and helpful and the rooms are very clean. Zach, who checked us in, was very helpful also with suggesting places for dining. The breakfast was very good and the food was hot. We will stay here again when traveling in that area.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded November 6, 2013

Thank you for providing your feedback, it helps us in providing the very best service to each and every guest. I will let Zach know of the great job that he is doing and thank him personally. It is good to hear that you enjoyed our breakfast, we try hard to provide many options that will suit every guests needs and wants. I hope that you will visit us again this year or the next and we all thank you for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (435)
Traveler rating
Traveler type
Time of year
Language

358 - 364 of 435 reviews

Reviewed October 27, 2013

This hotel is perfect, the king suite with Jacuzzi. Perfect TV with movies to watch. Love the breadfast in the morning. So close to everything, from dining to shopping. The heated pool, and internet is a nice addition.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded November 6, 2013

Thank you again for choosing our hotel, I am very glad to here you enjoyed the suite and the Jacuzzi whirl pool. We strive to be the best hotel in Olean and your feed back allows us to always deliver the very best service to each guest. Once again thank you for providing your feedback and we look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

We were very pleased with our stay. The motel and our room were spotless. We didn't hear a sound in our room all night. The swimming pool was very nice and clean. The desk staff was very courteous and friendly. Unfortunately, I did not get the name of the lady who ran the breakfast buffet. She could not have been nicer or more helpful the morning of October 13. She seemed to work nonstop to keep the area tidy and well-stocked. I hope her employer appreciates her hard work and cheerful nature. Good hot coffee in the lobby at all hours was big plus.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NewJerseyTraveler26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded November 6, 2013

Thank you for taking a survey about our property, the young lady that you met during breakfast that day was Irene, she is one of the best employees that we have, she is always willing to help guest in anyway possible. I will be sure to thank her for the great job she continues to do everyday. Thank you for your business and we look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

The hotel and room were very clean. They offer lots of amenities like breakfast, free DVDs, snacks in the lobby, frig and microwave in the rooms. The staff is very helpful. They also have custom room service so you can get done only what you want done. I haven't seen this anywhere else. A great place to stay.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded November 6, 2013

I am really glad to hear that our hotel exceeded your expectations and that you truly enjoyed your stay. Our staff works really hard to deliver the very best service that we can provide and i will be sure to thank our team for the hard work they do. Thank you again and we look forward to seeing you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

We recently stayed one night on our trip through New York. The hotel was very nice, clean and every body was helpful when we had a question. The room was also very nice with real comfortable beds. The breakfast was a normal good Best Western meal. Check in and out was very quick and easy. The cookies and water in the lobby in the evening was a nice touch. We would definitely stay here again and recommend it to everybody.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zanadu2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded November 6, 2013

Thank you for take the time to write a review about our property, I am glad you enjoyed our desserts in the evening, I invite you back during the fall to try our great selection of soups. I will share your comments with the rest of the staff and we look forward to seeing you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

If there is anyone who needs to be in the Olean area, DO NOT HESITATE!!! Go to the Best Western University Inn. Stay, be comfortable, have a satisfying breakfast, and feel like your family. The staff will do everything they can to make you feel that way. P.S. The jacuzzi room is great for a romantic stay.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Gilbert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded October 5, 2013

Thank you for choosing our property, I am very glad to hear that you enjoyed our Jacuzzi suit. It makes me very proud that my staff was able to make your stay a memorable one. We always strive to make every guest feel at home. I will thank my staff and share your comments with them to let them know of the great job they are doing. We all look forward to seeing you again and hope we can continue to exceed your expectations. Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

My wife and I were travelling home to Canada from the 110th anniversary of HD and had run into some pretty bad weather.The Best Western Olean was like an oasis for us!!! The staff were extremely friendly and efficient.We soon were dry and warm again! We will definately return for a visit.Love the facility and what a great breakfast!!Thank-you again!!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank E8536VKjohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatin P, General Manager at Best Western Plus University Inn, responded to this reviewResponded October 1, 2013

On Behalf of entire team and my self I would like to thank you for choosing our property, we know as a guest you have many choices in town and we strive to rise above and beyond to deliver the very best service that we can for every guest. We all look forward to seeing you again and i will thank my staff the the job well done.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Olean
0.6 mi away
Microtel Inn & Suites by Wyndham Olean/Allegany
2.1 mi away
Holiday Inn Express Olean
0.7 mi away
Fairfield Inn & Suites Olean
Show Prices
Show Prices
Show Prices
15.4 mi away
Holiday Inn Express & Suites Salamanca
12.7 mi away
Comfort Inn
Comfort Inn
#3 of 6 in Bradford
151 reviews
12.1 mi away
Holiday Inn Express and Suites - Bradford
Show Prices
Show Prices
Show Prices

Been to Best Western Plus University Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus University Inn

Address: 3051 West State Street, Olean, NY 14760-1832 (Formerly BEST WESTERN PLUS University Inn)
Phone Number:
Location: United States > New York > Olean
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Olean
Price Range: $96 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus University Inn 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Priceline, Travelocity, Expedia, Cancelon, Hotwire, Orbitz, getaroom.com and TripOnline SA so you can book your Best Western Plus University Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Olean
Olean Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing