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Howard Johnson Hotel - Norwich
Ranked #2 of 2 Hotels in Norwich
WEST HENRIETTA
1 review
“survey”
Reviewed September 24, 2012

hotel is a good bargain for the quality. roomm was not finished on renovation and was a little outdated. other than that my stay was good. nice to have an indoor pool too.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank RAFAEL R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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464 reviews from our community

Traveler rating
    42
    85
    139
    108
    90
See reviews for
214
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
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English first
PAWLING
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 22, 2012

Staff was all very friendly.
Room was cleanly, but sorely in need of renovation.
Sofa had big rig / cut in it, and was old in appearance.
Carpet extremely dated and worn out.
But for the money and location, it was an ok one night stay.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 24, 2012
Dear Valued Guest: Thank you for taking the time to review our hotel. I apologize for the renevations taking a while, as we are doing them ourselves in house. We do appriciate you noticing that we are trying. If you have future plans to stay in our area again. Please let me know, so that i may ensure that you get to stay in one of our updated rooms. Kind Regards Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wassaic
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 21, 2012

toilet leaked all night the whole hotel needs serious rennovations, but is the best choice in town. phone didn't work shower didn't drain charged for a safe i didn't use

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 24, 2012
Dear Valued Guest: I apologize for any inconvinience that you may have been caused with your last stay with us. Please feel free to contact me in regards to this. I can be reached at the property. Sincerely, Dana Meyer General Manager
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Travelers are raving about these Norwich hotels

REVA
1 review
Reviewed September 18, 2012

room was quite, staff could work on customer service.. slow at getting people in at check in and checking out.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 19, 2012
Dear Valued Guest: Thank you for taking the time to review our property. Please know that your comment and concerns are being taken to heart. I have had a meeting with my front desk staff and explained that it is very important to please our guests with an efficiant and speedy check in and check out process. We hope to be able to serve you again in the future. Please do not hesitate to contact me with any future reservations that you may need. I would be more than happy to assist you with that. Sincerely, Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PRINCETON
1 review
Reviewed September 17, 2012

Traveling for a GNCC event in New Berlin, our family required 3 rooms. Every room was exceptionally clean, well decorated, and comfortable. The lobby was inviting, while the clerk was knowledgeable and helpful. Overall it was a great experience. Will definitely return.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank RANDA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 4, 2012

hotel remains under renovation.. our room was nice. older whirlpool bath ws very relaxing... bed very comfortable. HBO wasnt available first nite but after asking front desk we enjoyed HBO. Maid service was great. Everyone was very helpful and pleasant. Pool was extremely clean and enjoyable. The Hotel is nicely located to eating of different tastes and a drug store right across the street... No phone service does continue... Seems like a renovation is taking quite along time.
We have stayed here before several times and will continue to do so...

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terri1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
1 review
Reviewed August 18, 2012 via mobile

Needed a place in upstate NY.
Service was nice people were helpful.
It really just needs a remodel. Interior was dated, dingy and had a musty smell.
Pool was actually very nice and clean.
The Denny's restaurant downstairs was great for breakfast.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz-frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 4, 2012
Thank you for taking the time to review our hotel. We are in the process of updating our hotel, tho it is a bit of a slow process as we have a large hotel to do. We would like for you to visit us again in the future to see the improvements that we are making. Please feel free to contact me with any future reservations or questions. Kind regards, Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel - Norwich

Property: Howard Johnson Hotel - Norwich
Address: 75 N Broad St, Route 12, Norwich, NY 13815-1331
Phone Number:
Location: United States > New York > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Norwich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Hotel - Norwich 2*
Number of rooms: 86
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Also Known As:
Howard Johnson Hotel Norwich
Howard Johnson Norwich

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