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“tuff nights sleep”

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Howard Johnson Hotel - Norwich
Ranked #2 of 2 Hotels in Norwich
Wassaic
Level 1 Contributor
3 reviews
3 hotel reviews
“tuff nights sleep”
Reviewed September 21, 2012

toilet leaked all night the whole hotel needs serious rennovations, but is the best choice in town. phone didn't work shower didn't drain charged for a safe i didn't use

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 24, 2012
Dear Valued Guest: I apologize for any inconvinience that you may have been caused with your last stay with us. Please feel free to contact me in regards to this. I can be reached at the property. Sincerely, Dana Meyer General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
REVA
1 review
Reviewed September 18, 2012

room was quite, staff could work on customer service.. slow at getting people in at check in and checking out.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 19, 2012
Dear Valued Guest: Thank you for taking the time to review our property. Please know that your comment and concerns are being taken to heart. I have had a meeting with my front desk staff and explained that it is very important to please our guests with an efficiant and speedy check in and check out process. We hope to be able to serve you again in the future. Please do not hesitate to contact me with any future reservations that you may need. I would be more than happy to assist you with that. Sincerely, Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PRINCETON
1 review
Reviewed September 17, 2012

Traveling for a GNCC event in New Berlin, our family required 3 rooms. Every room was exceptionally clean, well decorated, and comfortable. The lobby was inviting, while the clerk was knowledgeable and helpful. Overall it was a great experience. Will definitely return.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank RANDA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 4, 2012

hotel remains under renovation.. our room was nice. older whirlpool bath ws very relaxing... bed very comfortable. HBO wasnt available first nite but after asking front desk we enjoyed HBO. Maid service was great. Everyone was very helpful and pleasant. Pool was extremely clean and enjoyable. The Hotel is nicely located to eating of different tastes and a drug store right across the street... No phone service does continue... Seems like a renovation is taking quite along time.
We have stayed here before several times and will continue to do so...

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terri1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
1 review
Reviewed August 18, 2012 via mobile

Needed a place in upstate NY.
Service was nice people were helpful.
It really just needs a remodel. Interior was dated, dingy and had a musty smell.
Pool was actually very nice and clean.
The Denny's restaurant downstairs was great for breakfast.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz-frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 4, 2012
Thank you for taking the time to review our hotel. We are in the process of updating our hotel, tho it is a bit of a slow process as we have a large hotel to do. We would like for you to visit us again in the future to see the improvements that we are making. Please feel free to contact me with any future reservations or questions. Kind regards, Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Norwich hotels

Norwich, New York
Level 1 Contributor
3 reviews
Reviewed August 17, 2012

As I am new to Trip Advisor and just figuring it out. I decided I would start with a review of a place I know well. Being from Norwich we've put many a family member up in this hotel. I can say that the staff is always friendly and courteous. My parents' room was clean and well taken care of and I know that she felt safe being there. Meals weren't really an issue for her as she ate with us. BUt I do know she had a great stay, so I'm thankful for that!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 15, 2012

As a dedicated Trip Advisor reader, I stayed at the Howard Johnson's Hotel in Norwich with a bit of trepidation, as I had read the previous reviews. I was joining friends for a special event and they had made the reservations. However, I was pleasantly surprised and enjoyed my stay. I had a very clean and quiet room with a king bed, and the room had been recently renovated. The bathroom was renovated but still had some of the older fixtures, but it was very clean. The towels were a bit scratchy and thin, though. The bed was wonderfully comfortable, probably one of the best beds I've ever slept on and I wished I had that same bed back at home. The furniture was very nice and there was a coffee maker, iron and ironing board, an in-room safe, and a hair dryer in the room. The hotel staff was very pleasant and helpful and helped out with our requests cheerfully. The only downside was that the phone system was still not working (I had seen this in several of the previous reviews). Some of the halls are also being renovated. The carpets in the hallways were new and very clean. There is a Denny's on the premises and while the hotel does not provide breakfast, Denny's does give a small discount if you are staying at the hotel. On weekend nights, there is karaoke in the bar, so it can be a bit noisy in the lobby. The hotel is centrally located in the town of Norwich, with a Rite-Aid across the street and several other restaurants within two blocks. I would stay at the Howard Johnson's once again.

Room Tip: Ask for a room on the second or third floor, far down the hallway away from the elevator, for a quie...
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mountaingirl022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review, September 4, 2012
Thank you for taking the time to leave such a nice review of our hotel. We are working very hard on making as many improvements as we can, and it is very nice of you to notice and comment on that. I apologize for the phone system being down, but the good news is a new system is being installed. If i can assist you in any future reservations please feel free to contact me to make those arrangements for you, we look forward to serving you again in the future. Kind regards, Dana Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel - Norwich

Property: Howard Johnson Hotel - Norwich
Address: 75 N Broad St, Route 12, Norwich, NY 13815-1331
Phone Number:
Location: United States > New York > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Norwich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Hotel - Norwich 2*
Number of rooms: 86
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Also Known As:
Howard Johnson Hotel Norwich
Howard Johnson Norwich

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