I read the reviews on this site and decided to try it since I was stuck in Norwich for a week. First of all, the prices here are incredible (as in inexpensive). The waitress was vey nice and the food/portions were delicious/plentiful. I noticed that several people have commented on the slow service and I suppose that if you are in a hurry to dine and get out, this is not the place for you. Personally, when I go to a nicer dining establishment, I don't want to feel rushed. For me, the dinner was nicely paced and I had time to savor the appetizer, salad and dinner. In spite of the fact that the service was nicely paced, the head waitress thought we had waited to long and brought us an extra appetizer at no cost. I think this is one of the best small-town restaurants I have eaten at and highly recommend it. For the adventurous diner, Gus' offers the 80 oz. steak challenge. If you can finish the 80 oz. steak and one side within an hour, the meal is on the house. Fail and you pay $70.