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“AMAZING.” 5 of 5 bubbles
Review of Enigma Apartments & Suites

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Enigma Apartments & Suites
Ranked #2 of 80 Hotels in Fira
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“AMAZING.”
5 of 5 bubbles Reviewed September 10, 2012

Our stay at Enigma could not have been better. It started off with the incredibly welcoming and helpful staff, Chrisoula and Liza, that made you feel like you'd known them for years as soon as you walked in. Every recommendation they provided to us - restaurants, activities, etc. was perfect! Seriously, listen to them and you won't go wrong! :) Eddie and the car driver (not sure I got his name) were also great and very helpful! Now, onto the venue. How can you beat this? You're private apartment is right on the cliffside overlooking the caldera. Our apartment had it's own private balcony and jacouzzi where we were able to sit and watch the sun set at night and also where we enjoyed our breakfast and coffee every morning (which was brought to your room and included in the price to stay, and was DELICIOUS - you can't beat the greek yogurt with honey and the fresh basket of bread/pastries!). What a way to start and end your day! Also, the apartment we stayed in great - all of the ammenities you needed and was cleaned every day. The location is great to. It's located right in the center of the island, in Fira, but it's quiet since the apartments are nestled right on the cliffside. I HIGHLY recommend that you make this your place to stay when visiting Santorini.

Room Tip: Choose a room with a private balcony and jacouzzi if possible. You can't beat the view and the r...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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847 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
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English first
Sydney, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 8, 2012

What an amazing place to celebrate our 20th Wedding Anniversary.The views over the Caldera and Aegean sea were stunning and the sunsets quite spectacular...it was like being on top of the world!
Chrisoula, Lisa, Eddie & Armando were fantastic and supplied us with lots of local information and nothing was too much trouble, although we felt sorry for poor Eddie making the trip down to our suite each morning with the breakfast tray!
Our spa suite was spotless & very spacious and the outdoor spa provided a welcome relief at the end of a days exploring around the island. The hotel has its own cafe/restaurant and is well located to all the other restaurants and shopping around Fira. Sadly after 6 glorious days we had to return home but have a lifetime of memories of Santorini & Enigma & can't wait to return.

Room Tip: Spa suites are a great option to enjoy the views in the warmer weather.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 6, 2012

We had an amazing time in Santorini - and this hotel is simply stunning. The customer services is every bit as good as the reviews say. Chrisoula, Lisa and the rest of the staff are so accommodating and helpful and gave us some amazing tips for where to eat and where to avoid. They are really friendly and my kids love to hang around the reception chatting to Chrisoula or Lisa!

When we made our booking only the standard room was available and I was a bit worried about whether it will be suitable for 2 adults and 2 children (2 year and 6 years). But we didn't have to worry, it was spacious for a family with 2 kids. And even the standard room has an amazing view. Although I would like to spend some time with one of those suites with a terrace next time :)

A couple of things to point out: The stairs - our toddler was 2.5 and we were a bit worried about him negotiating the steps, but it wasn't too much of an issue and Eddie is always on hand if you need help with carrying stuff up/down the steps. It's true there is no pool, but guests can use the pool in a hotel nearby and we did that everyday and it wasn't a hassle at all.

Definitely would like to re-visit again.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank aa_law
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

You will be greet warmly, and informations are given clearly once you reach. Special thanks to Chrisoula for giving advice in planning our day trip, where and when to go to places in Santorini help us a lot. We manage to arrange our time effectively and was able to go to many interesting places in our short trip to Santorini. This is one thing that makes Enigma different from any other hotels that I ever been to. And this is also my first time to encounter this.

All Enigma's staffs are also very friendly and very very helpful. Thanks to the luggage boy, night-shift reception lady, waiter who brought our daily breakfast to our terrace room every morning, the daily maid, and other staffs that I can't mention one by one.

Room is very clean and comfortable. Hotel location is also very good, right in the middle of the main busy area. You can find almost anything there. Walking distance to most of the places like old port, bars, taverns, nightlifes, shops, bus station, and Fira town.

In a nut shell, it was a pleasure to stay in Enigma. I enjoy my stay. Very recommended. There is nothing I can critic. Absolutely perfect...!!!

Regards,
Budiarto

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bwibowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 31, 2012

This is a MUST STAY!!!! We had THE best time here, and fell in love with Santorini!! Chris, Lisa, Eddie and Armando were all incredibly helpful and nothing was too much trouble. It was private, yet right in amongst the throng of activity of a summer in this idyllic place. Will never forget sitting on our private balcony having our breakfast (brought to you at the time you request) overlooking the caldera and the ever changing passage of cruise ships. The pool at the Aressana was just stunning and was great that you are encouraged to make use of it if you want a swim close by. The sunset cruise to the volcano is a must also!! THanks Enigma - there is nothing we would change, and we will be back!! xo

Room Tip: Room 4 was amazing! Your own private jacuzzi on the balcony!
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WennyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 31, 2012

We spent five amazing days in Santorini and our stay in Enigima was fantastic. Breakfast delivered every morning served on our balony overlooking the sea and the magical view of Fira. Chrisoula and her team made our stay memorable they could not do enough for us. The staff here were friendly and become our friends. Would recommend anyone to stay here it's amazing.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lucia59_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2012

Our experience was amazing! It was really great how as soon as we arrived at the hotel we were given great advice on what to see and do and had reserved everything on the spot, leaving us to just enjoy the few days we had in Santorini. My favorite part of the stay was definitely the breakfast with the view. It was delicious and the view was just stunning. Every room (except 1) has a balcony, but they all have stunning views overlooking the volcano and sunset. The location is also IDEAL. We are very happy with our stay at Engima hotel and we look forward to coming back soon :).

Be prepared to walk a lot of stairs ;) great workout after all the saganaki!

Thanks again to the Enigma staff for the awesome customer service and hospitality

Room Tip: if you are not comfortable walking up and down many stairs try to book a room closer to the top near...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hale c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Enigma Apartments & Suites

Property: Enigma Apartments & Suites
Address: Ipapantis, Fira 847 00, Greece
Phone Number:
Location: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Fira
#2 Family Hotel in Fira
#2 Luxury Hotel in Fira
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Enigma Apartments & Suites 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Enigma Hotel in Santorini (Apartments & Suites) is perched on the cliff side of western Santorini, in the heart of Fira, the capital of Santorini island. Its wonderful location provides its guests with a spectacular view of the famous Santorini volcano and Caldera complex, the Aegean Sea, the island’s traditional old port and, best of all, the celebrated Santorini sunset. This view, along with the hotel’s excellent service and facilities, places it as a fine Santorini hotel in Fira.The Enigma Fira Santorini luxury hotel provides an amazing atmosphere for your holidays in Santorini. Enigma’s luxury Santorini suites, apartments and studios are elegantly-designed and feature a plethora of modern amenities that fuse harmoniously with the charming island-style architecture, creating one of the most picturesque hotels in Santorini. ... more   less 
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Also Known As:
Enigma Apartments And Suites
Enigma Apartments Hotel Fira
Enigma Hotel Fira
Enigma Apartments & Suites Santorini/Fira

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