We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid at all cost. Don't be deceived from the exterior of the hotel; rooms and service are terrible.”
Review of New Haroula Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
New Haroula Hotel
Ranked #76 of 81 Hotels in Fira
Reviewed September 2, 2010

We stayed in this hotel for 3 nights in August 2010. We have visited Santorini 4 times in 4 summers and this has been the most expensive and at the same time the worst hotel we have stayed.

The exterior of the hotel looks better than the others on the same area and of similar (or lower) cost. However the condition of the rooms is pathetic.

Main negative points:
-Dirty rooms; bed linen has not been changed since the last visitors, even though there were some BLOOD SPOTS on them. Similar condition for the floors and the bathroom.
-Bathrooms are tiny and the shower curtain is useless; the actual size of the shower is roughly 60x60 cm.
-Staff is extremely unfraindly, almost ironic when you ask anything from them.
-Breakfast is very standard offerring bread, butter, jam, orange squash and filter coffee.

We were also really dissappointed by the fact that we received inappropriate comments for asking for a double instead of a twin room. Had we had an option we would have left the hotel straight away.

There were a few more minor issues like not functioning TV but our holidays were already ruined enough by all the above so we did not pay much attention on those.

  • Stayed: August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mihalis84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (206)
Traveler rating
Traveler type
Time of year
Language

102 - 108 of 206 reviews

Reviewed September 1, 2010

Hi! I have stayed in this hotel with my husband and 2 other friend couples. What we liked very much, was the friendliness of the staff, the location of the hotel and the pool area.
The first day of our stay, we had a very good impression for the rooms, they looked clean and nice. But as the days passed, the only thing we found were our beds made. They didn't clean so well... And what we hated the most was the time that we had to take a shower, because the shower courtain wasn't well placed, all the water was getting out of the shower and the worst of all, we had to "fight" with the courtain cause it stuck on us.
The location was very good, near the center but in a quiet place to sleep.

  • Stayed: August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank emi_cy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2010

The New Haroula Hotel is situated very close to the town centre (just a few minutes walk in fact) yet is quiet enough to enjoy a relaxing evening with a drink by the pool.

The rooms were very clean, spacious and well equipped, and in very good order.

The pool was fantastic.....and the poolside bar yet another bonus!

The Staff here were absolutely brilliant - and would do anything that they could to make the stay as enjoyable as possible.

Oh - and also a very good breakfast offered!

5* service at 3* price - you cannot go wrong!

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank flyguy90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2010

Hello!!!!
I am student at the university of Creta and a few days ago we had an excursion at Santorini!We stayed at the hotel new Haroula and it is really the best choise!Although we paid not so many money we had everything we need and further more!!!!!In the room there are medium size fridge, tv, air-condition, hair-dryer and at the reception you can find free wi-fi! The swimming pool is really majestic and you can relax under from umbrellas!!!
If you visit Santorini stay at New Haroula, you really enjoy your stayment!!!!!

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Spiros1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2010

Considering we only booked this the day before the arrived we couldn't have been more pleased.

The reviews previously read were definitely true...the family at the hotel are friendly, helpful, chatty, funny..

The pool is fantastic, as are the number of sunbeds and space for them. The rooms are comfortable. Rooms are cleaned daily. It has an extremely safe feel about the place too.

The walk to the town is 5 mins and you will find a large supermarket and plenty of bars and restaurants here without the loud music of the town. As to which are the best places, well that really depends on personal choice.

Hire a car for a couple of days - the owners were very helpful and deliver & collect the car. Definitely cheaper than going with the agents.
Enjoy your holiday there...we did

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jonh_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2010

I have stayed there for a week.I went cause my job but the staff (MARIA,LOUIS) helped me to feel like being home!!!From my balcony i was watshing the pool and aegean sea!!!!!It is really brilliant!!!!allthough the New Haroula is at the center of Santorini it is very quiet and you have the best sleeping ever!!This summer i will be there again!!!This hotel is really familiar with the wild beauty of Santorini!!!!!!!!!!!!

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank kateLarissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2009

That's right at this hotel you have to make you own bed. The top sheet is neatly folded at the bottom of the bed for you to finish making the bed. When paying 100 euros I expect the bed to made. The rooms are very small, the furniture chipped, old and mismatched. Even though there were two of us they only supplied one glass. The bathroom smelt like sewage, the shower curtain held up with a clothes line and it hadn't been cleaned properly. The staff were rude and just couldn't be bothered. Santorini is a great place but don't stay at this hotel.

  • Stayed: August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Carrie1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Fira
0.4 mi away
Astir Thira Hotel
Astir Thira Hotel
#54 of 81 in Fira
283 reviews
0.2 mi away
Sunrise Hotel
Sunrise Hotel
#43 of 81 in Fira
234 reviews
1.7 mi away
Nautilus Dome
Nautilus Dome
#26 of 81 in Fira
167 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Santorini
Hotel Santorini
#47 of 81 in Fira
132 reviews
0.4 mi away
Amerisa Suites
Amerisa Suites
#68 of 81 in Fira
122 reviews
0.6 mi away
Belvedere Santorini
Belvedere Santorini
#8 of 21 in Firostefani
521 reviews
Show Prices
Show Prices
Show Prices

Been to New Haroula Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Haroula Hotel

Address: Fira 84700, Greece
Location: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #76 of 81 Hotels in Fira
Price Range: $94 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Haroula Hotel 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, HotelQuickly, Agoda, Cancelon and TripOnline SA so you can book your New Haroula Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Haroula Hotel Santorini/Fira

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing