Like many others, we booked, paid for and confirmed a room here only to discover that they had purposely overbooked, and we were also shuttled to another hotel. This is a clear bait and switch, and they get away with it because you've already paid on your credit card, and in all likelihood, you're exhausted from your long travels. We were booked for 3 nights, and after being bumped into a clearly inferior hotel, we asked for our money back and left for another hotel in Oia. I just can't believe this practice is happening, and I warn others to stay away! Your confirmation means nothing to them, and they are clearly doing this to steal your money and fill rooms in an inferior hotel.
- Official Description (provided by the hotel):
- Amidst the cerulean Aegean Sea and the azure sky of the Cyclades Islands, the Cosmopolitan luxury suites in Santorini are nestled in the heart of Fira town offering the most amazing panoramic view of the iridescent sea and legendary Santorini sunset. Miraculously hanging from one of the volcanic cliffs of the Caldera, these Caldera view luxury suites in Santorini reflect the stunning architecture of the Cyclades islands and fully embrace the essence of island holidays in Greece. ... more less
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- Also Known As:
- Cosmopolitan Hotel Fira
- Cosmopolitan Suites Hotel Santorini/Fira