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“Great location but a little dissappointing”
Review of Loucas Hotel

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Loucas Hotel
Ranked #65 of 80 Hotels in Fira
Melbourne, Australia
Level 4 Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great location but a little dissappointing”
Reviewed January 29, 2014

Hotel was in a fantastic position and the staff were friendly and informative but we were very disappointed that the pool was empty even though we had asked particularly about the pool. Note there were about 200 stairs up to reception (& street level) from our rooms.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSmithy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loucas H, Manager at Loucas Hotel, responded to this review, June 28, 2014
Answer by New Management Agency of Loucas Hotel,

Dear MSmithy77 ,
We would like to thank you for your comments and we appreciate your experience by writing 34 reviews in tripadvisor.com .
Reading your review our qualified and experienced staff has taken into account all of yours claims. The new management of the company is working hard in order to provide upgraded service and is ready to cope with any kind of problem that could emerge.
Thus, Loucas Hotel is now able to guarantee traditional Greek hospitality in a way that only Greeks know how to accord it, as our knowledge, experience and will, are our weapons to achieve our goals. It would be a pleasure to see you again in our hotel as our agency, our staff and our positive mood guarantee a pleasant stay in Santorini and happy memories from Santorini.
We remain at your disposal,

Alexandros Zafiropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 24, 2013

DO NOT STAY AT THIS HOTEL!!!! I cannot say anything further, terrible service and horrible staff. My friends and I had been double booked, as did other guests (a few couples and groups), and so we were moved and split up to other hotels in Fira. The hotel they had put us in was actually far far better than Hotel Loucas. As we had arrived late at night, the second day we went to Hotel Loucas to check in as they said our rooms would be ready. We were told they might not be. The manager of the hotel spoke very rudely to us, speaking to us in both English and Greek. When we finally got to the room, it was as if we had been transported back in time to 1993. Their bedroom décor was old, broken and terrible. Bathrooms as well were quite dirty. Breakfast was appalling. I made friends at the pool (which is so-so), who told me that items from their safe got stolen while they were out, the hotel staff dismissed they had anything to do with it. Another couple also told me they had paid for a honeymoon suite and received a regular room. If these details do not deter you from staying at this hotel, then good luck. I am actually surprised they are still in business. Absolutely horrible.

Stayed August 2013, traveled with friends
Helpful?
6 Thank Vanessa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Fira hotels

east coast
Level 5 Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 10, 2013

Our bed, made of slats, broke twice. The bathroom was up 2 stairs, and the tub was small (you could barely stand up because of the curvature of the underlying cliff). Our room was way down the hill, so we couldn't hear the nightclub, but it also meant a long walk to street level. Breakfast was so-so compared with other hotels we stayed at on our trip.

Room Tip: dont choose near the nightclub
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  • Stayed September 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rednissan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishawaka, Indiana
Level 6 Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 24, 2013

We have taxed 4 nights at Loucas Hotel and have really felt in paradise on Santorini. This is a gem. We have stayed in standard room which has white , island white room with tall ceilings, pretty blue bedspreads, a big window with shutters that open to our terrace and wonderful views of Thera and the caldera. Each morning would wake , open the shutters to the blue sky and views of the sea, and listen for the soft tinkering bells of the donkeys as they would pass by , their hooves tapping on the stone passageway below on their way down to meet the cruise ships and ferries arriving for the day. What a unique experience.
Our room is basic, but very comfortable. Have bathroom with shower works well, good hot water, but shower curtain little too short. So if you can tolerate a few little quirkiness, this is a wonderful value. We share a lovely terrace with a room across the hall, so we each have a little table and set of two comfy balcony chairs- has been nice occasion to visit with German couple. The terraces seem different, as hotel has variety of room combinations. Breakfast is ample with eggs, tomatoes , cucumbers, olives, a cheese and ham, breads, canned fruit, yogurt and honey. It was more than filling. And is served on another terrace looking out to the sea- incredible. As others have commented, there are lots of stairs, but that is the nature of Thera and Oia cliffside hotels. We walked and saw a lot of places, similarily cascading down or up the cliffs creating the most dramatic landscape and exciting atmosphere of any island. We went to a couple little museums here, and what is incredible is that the island villages have been here on top of the cliffs for 100s of yrs, yet so much of the towns were tragically destroyed in a 1956 earthquake; since then not only has the island villages been rebuilt and restored, but further developed so beautifully.
We felt so lucky to be able to stay here. The location is excellent, and one is embedded among other places that can charge 300-500 euros for the same view. The staff are very nice. We had booked through Mediterra Holidays, so they arranged a transfer to hotel, but the taxi could not enter the pedestrian village, so hotel manager met us and carried our bags to the hotel, and then the reception arranged for our bags to be transported to the room . Very helpful. There seems to be a very nice mix of guests of all ages with real international diversity, which we thoroughly enjoyed. People are very friendly. We wholeheartedly recommend this hotel. You might want to specifically ask for a queen bed, as ours was two twins put together . Or book the superior rooms if you want to make sure you get a large bed.

Room Tip: We stayed in Rm 13 above breakfast terrace and above pool levels and had excellent views, lovely ter...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAP245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2013 via mobile

Views were lovely, until we got on our level. We had paid for an upgrade which is why I was so disappointed. My sister and her husband were the level higher (115 steps from the road ) with a big room and views from the rather small balcony, we were 135 steps and when sitting on our seats the view was blocked by trees, really really disappointing after waiting
so long to get there. Our room #43 was half the size of #42 with a mezzanine level built in for the bed, my husband who is under six foot had to duck his head to walk around the bedroom and there was a ladder to get up to the room. We were very very disappointed especially as we had paid for an upgrade, we wondered what basic rooms were like. Having seen my sisters room we know some are quite nice. Breakfast was also not that good.

Stayed October 2013
Helpful?
Thank RHONDA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Hill, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013

We recently stayed at the Loucas Hotel. This was a great hotel located looking over the Caldera. Our room was superb with our own courtyard where each morning the donkeys would walk by. The views breathtaking from here. Staff at reception very helpful and nice also.

Within the hotel is Aris Restaurant which serves delicious good priced meals. Also a great wine list . THe staff at Aris restaurant were incredible, as was Aris himself a very friendly generous man. THere is a bar above the restaurant that serves great cocktails and again with views to die for. We will definitely go back and stay at the Loucas Hotel. Thanks to everyone there.

Room Tip: Book a Superior Room or Suite
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 20, 2013

The staff were really good they would do anything to help and petros was hilarous. We had a really nice time in Fira. One down fall was the room.. It was advertised to have a spa bath but it turns out it had never worked.. And the shower leaked alot all over the bathroom but other than that it was a great hotel. Breakfast was also a bit ordinary as eggs were always cold..

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ezra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loucas Hotel

Property: Loucas Hotel
Address: Kamariou Mesarias, Fira 847 00, Greece
Location: Greece > South Aegean > Cyclades > Santorini > Fira
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #65 of 80 Hotels in Fira
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Loucas Hotel 3.5*
Number of rooms: 25
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Also Known As:
Loucas Hotel Fira
Loucas Hotel Santorini/Fira

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