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“Poor PR!!”

Ambrosia Restaurant
Ranked #25 of 95 Restaurants in Oia
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Dinner, Late Night, Reservations
Reviewed July 3, 2013

I was trying to book this restaurant even though it has mixed reviews and contacted them very politely three times. Without hearing back I sent a final request as to if they took bookings and had a very limited response back. NO was their response - not even a please or thank-you, hello or goodbye, just a single word response of NO!! Customer service at it's poorest and I will take my hard earned money elsewhere as I am sure we will find plenty of establishments who treat their customers with respect.

    • Service
3  Thank prussellp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbrosiaOia, Manager at Ambrosia Restaurant, responded to this reviewResponded August 7, 2013

We are sorry that you didn't actually experience the restaurant. Perhaps a fourth of our international guests each evening have booked by email without a problem. We do accept email bookings but not facebook messages and that may have been your method. For all email bookings, we do request that guests reconfirm the day prior to their reservation. We understand everyone is on their Holiday Clock when on the island and sometimes plans that were made perhaps months in advance change. Reservations that are not reconfirmed the day prior are cancelled in order to permit other guests to replace them. We absolutely do respect each guest over our many years in Oia and apologise if somehow your were offended. Please give us a try on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,035)
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594 - 598 of 1,037 reviews

Reviewed July 2, 2013

Very nice location and panorama. The sunset is not "included"... at least not in July. Food was good and the service also. Maybe a little bit to rigid. Prices are too high for what you receive. I'll choose some other places next time.

Thank Marius P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013 via mobile

After making a booking via our hotel on the recommendation of the manager ( who has been spot on so far with all his suggestions!), we were looking forward to spending an evening without the kids. We had a nice table & the initial welcome was great, but unfortunately it all went downhill from there. Reading through the menu, which was food stained, we chose what we were going to have only to find out the meals we wanted were unavailable. We choose lobster soup and shrimps avocado . Soup was from a tin ( 17 euro !!) and shrimp was served on half a black avoids the sauce do overpowering. Could not finish. Salmon main was fine but overlooked the veal main inedible far too many flavors bad cut meat French goats cheese ( why when in Greece? ) the worst eggplant dip alongside and totally over sauced. A mess on a plate for 30 euro, great view and service but don't visit for the food unless you are stuck in the early eightys. Wrong all on levels no technique and if u charge these prices in this day and age you need to deliver.

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    • Food
6  Thank Jacsea76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

What a lovely place, we were recommended by Lia of Villa Katikies to go here on our anniversary, perfect place. Food was very nice indeed, service top notch. They even gave you blankets if it was a bit windy outside.

Thank Lins1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

This was lovely. Great service, great views, food was ok. Not the best meal I had in Santorini but not bad.

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    • Atmosphere
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    • Food
Thank alondongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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