In planning our honeymoon I spent hours trying to find the best of the best for our trip to Greece. Fantastic on-line reviews and a work colleague eventually led me to choose Andronis. However, I am very sorry to say, I don't think it necessarily lives up to the hype - or at least from the "luxury" perspective.
We arrived by ferry and surprisingly (although I did know this in advance), Andronis does not offer free transfer service. They did however arrange for us to be met by a Mercedes...at the cost of 50 Euros, each way.
The hotel itself is situated on a cliff and the caldera views are absolutely stunning. Again, stunning. There really are no common indoor spaces but the lobby and outdoor areas were impeccably clean and very well-maintained.
Our "upgraded" room was very clean and I would consider the style to minimalist chic. In other words, cool, but not particularly comfortable. The bed was modestly comfortable, but the sheets were a low thread count, average pillows and the towels were scratchy. Our air-conditioning worked poorly (I do realize that European AC isn't necessarily like the US) and the wireless internet connection was spotty and frustrating. TV wires were exposed and when we opened the mini-bar the first thing I noticed was a box of condoms! Great shower, very good bath products, but my wife said the blow dryer was pretty much useless. However, once again, the view from our balcony was stunning and mesmerizing!
There was turn down service but from what I could tell, all they did was freshen the towels and leave a couple pieces of chocolate. While nice, the chocolates were unceremoniously just left on the table in the paper wrappers (not on a plate or with a cute note). Another attempt at a nicety was upon our arrival. We just got into our room and we were delivered an amuse bouche. Tasty and thoughtful but very casually presented. Ten minutes later a small bottle of white wine was delivered but it was simply handed to us - not served with in an ice-bucket or with glasses.
The pool is fantastic. Fairly small and on occasion difficult to get a chair. But floating in that infinity pool while overlooking the caldera is an experience you will not forget!
There is no workout room and no small bar...two things that would have been nice.
The service was youthful, eager, and warm, but unsophisticated. For example, one afternoon by the pool we ordered lunch and our young server mistakenly described our sandwiches. These things happen I know, but there are only about 6 things on the menu! On a brighter note, as others have noted, Elsa is great and I appreciated all the attention she gave me even long before our arrival. Also, one night while outside enjoying the sunset, a random server noticed that we were running low on wine. Minutes later, without being asked, he came back with another small bottle, his compliments. Very thoughtful.
Breakfast was good. All the basics you could want served to your room or in their small restaurant (our preference). If you chose to have room service, you had to make your selections on a poorly photo-copied selection sheet.
You cannot see the direct sunset from the hotel but still very pretty outside at that time of day. The hotel is in the heart of Oia and you can easily walk to all of the sights and restaurants. As others have warned, this hotel is indeed built on a cliff and there are MANY steps. So be prepared to walk and try not to forget anything in your room when you go out!
I know I have been pretty tough on Andronis and trust me, I didn't want to be! The property and its views are fantastic and that is ultimately what is most important. Should you choose this hotel, I am certain you will enjoy it but I merely argue their use of the word "luxury". Especially since these accommodations do not come cheap.
I will share one last anecdote that perhaps bests illustrates (and/or perhaps taints) my experience with Andronis. On our last morning I ran out to get ONE postcard to send home to mom (c'mon, you always have to remember mom!). While checking out I asked if they could mail this ONE postcard for me. They of course said yes but charged me 1 Euro. Sure, fair is fair and what's a Euro? But at roughly $1,000 a night, couldn't that include a stamp?
- Official Description (provided by the hotel):
- Reflecting traditional Aegean architecture and overlooking the island’s volcanic crater or caldera, the Andronis Luxury Suites represents the most luxurious, dreamy escape in a Mediterranean setting beyond compare.Elements of minimalist design combine with stunning island sunsets, while multi-level balconies blend with a predominantly white assortment of furniture and finishes, awoken occasionally by touches of red and blue to tickle the senses. ... more less
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- Also Known As:
- Andronis Luxury Hotel Oia
- Hotel Andronis Luxury
- Andronis Luxury Suites Santorini/Oia, Greece