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“All flash and no substance”
3 of 5 bubbles Review of Katikies Hotel

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Katikies Hotel
Ranked #8 of 54 Hotels in Oia
Certificate of Excellence
football
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“All flash and no substance”
3 of 5 bubbles Reviewed August 15, 2005

We stayed at Katikies for 4 nights in early August and we really had a love/hate relationship with this hotel. They did some things really well and others were just awful. First, the hotel is located on the side of a cliff with the reception at the top and the pool and other activities at the bottom. The rooms and other facilities are located in between. There are 140 steps that connect the top and bottom and it's a maze to get from the top to the bottom. The view is incredible from any part of this hotel! It doesn't matter if you're sitting out in front of your room, or if you're in one of the small restaurants, or you're at the pool. The place just oozes coolness, which is what this hotel is all about. Now, about the love/hate part.

Katikies is really good at the flashy part of running a hotel. There is champagne at check-in and champagne with breakfast every morning. They deliver breakfast to your room or you really can eat anywhere you want on the property. They look after you with service on the small things that is very attentive. If you need your umbrella moved, there are 4 people close by willing to do it. They do a wine tasting on one of the decks that is outstanding, and you feel like you're the most lucky people on earth watching the sunset and doing a tasting at Katikies. That's the good part.

What they are really not very good at is actually running a first class hotel. We reserved 2 rooms for 4 nights each, as we had 2 couples traveling together. They checked us in to 2 rooms that couldn't have been further apart from each other. One was at the top of the hotel and one was directly at the bottom, next to the pool. It's 90 or 95dg every day and it's just about a heart attack getting from the bottom to the top of the hotel. Why they would do this is still a mystery to us! The air conditioning in the bottom room was not working very well and had a freon leak. It just blew a lot of not very cool air. In 4 days, they couldn't get it fixed. In all fairness, it was a huge Greek holiday and it might have been tough to get someone out there who could actually fix it. So what! For the enormous prices that they charge, you ought to get A/C, and it shouldn't be broken for 4 straight nights. A really good hotel would never let this happen. They forgot a wake-up call one morning, and there were several other omissions that were pretty glaring. They aren't very good at the actual hotel part. The confusing thing is that they try really hard. It just didn't happen the way that it was supposed to.

Santorini is a pretty awesome experience, but there are other hotels with the same view and the same facilities. I don't know if you would consider them as luxurious as Katikies, but they certainly are far less expensive. We'll go back but not to Katikies. You can do far better with your money. It would be really easy to confuse the experience of Santorini with staying at Katikies. Santorini is terrific weather you're staying at Katikies or not.

Stayed August 2005
Helpful?
12 Thank bobjusacoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Cathedral City, CA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 15, 2005

When you are booking your reservation make sure it is for the Katikies Luxury Suites because that is where we stayed. The hotel and the luxury suites are just down the street from each other and owned by the same person but this review is for the luxury suites! This is a five star Greek hotel with a view that will live in your mind forever! If your in love this is the place to stay! The serves is also of the highest calliber! The manager (Lefty) made sure that every detail was to the highest standard! If you are going to Santorini this is the place to stay. Worth every euro you will spend on it!

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 957dennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed August 9, 2005

We booked the "Honeymoon Suite" at the Katikies Hotel more than a year before our arrival this July. We were disappointed to learn that the suite we thought we booked was currently occupied and we were given an upgrade into the "Katikies Suite" at the hotel instead. The manager explained that there are THREE honeymoon suites total for the Katikes--two for the hotel, one for the Katikies Suites.

What you really need to know is that #24 (Honeymoon Suite) the best room at the hotel. You will only get this suite if you specifically REQUEST IT BY NUMBER. It has the most privacy of any room at Katikes and a wonderful, large private deck.

Our stay at the hotel was very nice except for the whole room mix-up thing. The staff was excellent and unusually accomodating.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Michellemtodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 24, 2005

From the moment we arrived at this spectacular hotel we were taken care of and greeted with a cool glass of champagne. The views were breathtaking and the staff were so helpful and friendly and would bend over backwards to make your stay as memorable and perfect as possible. The very helpful ladies in reception would often recommend other restaurants to eat and would happily book us a table.

The breakfast was served directly on your balcony and was so romantic.

I've been reading through previous comments and i am slightly angered at the comments submitted by the honeymoon couple who stayed on 14th July who wrote such dreadful comments about the best hotel on the island, uhh hello which hotel did you stay at? Did you really stay @ Katikies???!!!

A once in a life time holiday, truly wonderful, excellent food and pure luxury! We will definitely be going back in the not too distant future.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank TashR76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed July 19, 2005

Not too sure if the last review was at the same hotel as us but it really doesnt sound right!
Had a few probs upon arrival but this was down to our UK operator, not the hotel.
Booked a suite but actually ended up in a Junior suite which was still real nice, views unbelievable and same goes for service etc.
Restaurant in the hotel was very good, limited menu but this is sometimes best. Breakfast very good.
Lots of Americans, Germans and a few Brits - mostly honeymooners i think!
The suites have very recently been renovated so look nothing like what you see in the brochure/web site, look more like the hotel pics.
We found (with the hotels help!) 3 fantastic restaurants and a couple of sunset bars, the restaurants i'd say are of the same standard youd find in top London restaurants, but without the stuck up waiters etc, but can work out pretty expensive after 3 courses/wine etc (£40-50 per head.)
Last time we were here was 8 years ago and i just wish we'd come back earlier.
If anyone would like some pics mail me and i'll send them over...

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jamesco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed July 13, 2005

We had high expectations for our honeymoon stay at Katikies. We were THOROUGHLY disappointed by the accommodations and poor service.

For starters they tried to put us in a room that was clearly not the Jr. Suite that we booked. The bed was upstairs loft. You had to stoop 2 feet to get into bed. When we asked for a different room, we received severe attitude. We ended up in a room that was sub par……cockroaches, scratchy sheets and a shower. (We were told we would have a bathtub).

The front desk staff was unbearably snobby. The only boat rides to the volcano they recommended was a private yacht for $300/hr. The only recommendation for places to eat was at their restaurant. (Which we did once. The meal was fair and expensive). When we asked for any other suggestions, they said they could not help us. Basically, we were left to our own devices to make any plans.

As a final complaint, we ordered our breakfast (delivered to our room) at 8:00. Everyday it was 30-60 minutes late.

The hotel itself has an incredible view…..but you can get that in many places on the island for ½ the price.

  • Stayed June 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank columbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed July 12, 2005

Like most people, I saw reviews for the Katikies Hotel, and tried to book there but it was full. So we ended up at the Katikies Suites, which is recently taken over by the same group that owns the Hotel - not sure what we would get. When we arrived, we were promptly given a glass of champagne and a tour by the manager on duty, Andreas. This, even though we had arrived at 7am on the earliest flight from Athens.

The infinity pool is just as nice as the one you see in the pictures of the Katikies Hotel, with a view over the caldera which is similar to the Hotel, since they are only a few hundred meters apart. We booked a junior suite, and had a beautiful room that overlooked the caldera, had a private balcony, and even had a private jacuzzi tub that overlooked the caldera. The room itself was large and charmingly furnished with a nautical theme, and came stocked with Bulgari amenities! The staff and management (including Lefki) at the hotel were fantastic, always ready to offer us assistance with whatever we wanted - whether it was about a trip into Fira, our transfer from the airport or to the seaport, or even a recommendation as to the best gyros in Oia. Little touches, like offering cold towels to those of us sunbathing in the heat of midday, were constantly visible. Breakfast was included in the room rate, and was one of the better "free" breakfasts I have had. We spent most of our time in or by the pool, except when we wandered in to Oia town for some minor shopping or strolling.

We also met 3 other couples that were on their honeymoon, and together we decided to charter a boat (the Captain Lambros), with skipper George for a 4-hour tour around the island, and the hot springs near the volcano - I highly recommend this for a group of 6-8 - we had a blast!

Our last night there we had dinner at the Cave restaurant in the Suites - excellent food and service, though a slightly limited menu. But you couldn't beat the view - looking out over the caldera, right by the lit-up infinity pool.

All in all, we wish we had spent more of our vacation here. We decided that when we return to the Greek isles, we will not even bother looking up another place to stay. I have also recommended the Suites to several friends of mine who will be visiting Santorini next month, so hopefully they have a similarly enjoyable experience!

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank acolaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Katikies Hotel

Property: Katikies Hotel
Address: Main Street, Oia 847 02, Greece
Location: Greece > South Aegean > Cyclades > Santorini > Oia
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Oia
#4 Romantic Hotel in Oia
#7 Luxury Hotel in Oia
#10 Family Hotel in Oia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Katikies Hotel 5*
Number of rooms: 34
Official Description (provided by the hotel):
Katikies Hotel in Oia Santorini is renowned for its leading luxury, unparalleled services, warm atmosphere and sense of romance uniquely combined in an exceptional setting and natural environment in Oia Santorini, inviting its guests to experience moments of pure luxury. ... more   less 
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Also Known As:
Katikies Hotel Oia
Katikies Hotel Santorini/Oia, Greece

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