We stayed at Katikies for 4 nights in early August and we really had a love/hate relationship with this hotel. They did some things really well and others were just awful. First, the hotel is located on the side of a cliff with the reception at the top and the pool and other activities at the bottom. The rooms and other facilities are located in between. There are 140 steps that connect the top and bottom and it's a maze to get from the top to the bottom. The view is incredible from any part of this hotel! It doesn't matter if you're sitting out in front of your room, or if you're in one of the small restaurants, or you're at the pool. The place just oozes coolness, which is what this hotel is all about. Now, about the love/hate part.
Katikies is really good at the flashy part of running a hotel. There is champagne at check-in and champagne with breakfast every morning. They deliver breakfast to your room or you really can eat anywhere you want on the property. They look after you with service on the small things that is very attentive. If you need your umbrella moved, there are 4 people close by willing to do it. They do a wine tasting on one of the decks that is outstanding, and you feel like you're the most lucky people on earth watching the sunset and doing a tasting at Katikies. That's the good part.
What they are really not very good at is actually running a first class hotel. We reserved 2 rooms for 4 nights each, as we had 2 couples traveling together. They checked us in to 2 rooms that couldn't have been further apart from each other. One was at the top of the hotel and one was directly at the bottom, next to the pool. It's 90 or 95dg every day and it's just about a heart attack getting from the bottom to the top of the hotel. Why they would do this is still a mystery to us! The air conditioning in the bottom room was not working very well and had a freon leak. It just blew a lot of not very cool air. In 4 days, they couldn't get it fixed. In all fairness, it was a huge Greek holiday and it might have been tough to get someone out there who could actually fix it. So what! For the enormous prices that they charge, you ought to get A/C, and it shouldn't be broken for 4 straight nights. A really good hotel would never let this happen. They forgot a wake-up call one morning, and there were several other omissions that were pretty glaring. They aren't very good at the actual hotel part. The confusing thing is that they try really hard. It just didn't happen the way that it was supposed to.
Santorini is a pretty awesome experience, but there are other hotels with the same view and the same facilities. I don't know if you would consider them as luxurious as Katikies, but they certainly are far less expensive. We'll go back but not to Katikies. You can do far better with your money. It would be really easy to confuse the experience of Santorini with staying at Katikies. Santorini is terrific weather you're staying at Katikies or not.
- Official Description (provided by the hotel):
- Katikies Hotel in Oia Santorini is renowned for its leading luxury, unparalleled services, warm atmosphere and sense of romance uniquely combined in an exceptional setting and natural environment in Oia Santorini, inviting its guests to experience moments of pure luxury. ... more less
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- Also Known As:
- Katikies Hotel Oia
- Katikies Hotel Santorini/Oia, Greece