This hotel was definitely one of the most beautiful places we have ever stayed. Room 14's view was unreal! The only complaint we have is that management was rather arrogant and non-accommodating/sympathetic. We had a situation where the lights turned on in the middle of the night in our room and there was nobody around at the front desk or on the entire property to help remedy the situation. Eventually we found someone to fix the circuit breaker. Then, at 6:30 am the cleaning crew started washing our balcony and windows, while we appreciated the cleanliness and up-keep of the property, just wished it wasn't intrusive on our sleep. We did bring this up with management (manager and assistant manager) and they weren't as apologetic as we would have thought given it is a leading hotel of the world and a five star property, they did compensate us with dinner, which was lovely, however we were just really looking for a basic, "I'm sorry." Other than this the property was magnificent, clean, delicious breakfast on the balcony, fantastic infinity pool and all workers were accommodating friendly and professional. I would highly recommend this hotel, just hope management can step it up a notch with their customer service to match their five star status.
- Official Description (provided by the hotel):
- Katikies Hotel in Oia Santorini is renowned for its leading luxury, unparalleled services, warm atmosphere and sense of romance uniquely combined in an exceptional setting and natural environment in Oia Santorini, inviting its guests to experience moments of pure luxury. ... more less
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- Also Known As:
- Katikies Hotel Oia
- Katikies Hotel Santorini/Oia, Greece