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“Very good but...”

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Hotel Le Clos Roussillon
Ranked #2 of 3 Hotels in Vitrac
Certificate of Excellence
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very good but...”
Reviewed August 6, 2010

The view on the Dordogne countryside from the room was great, the swimming pool was just perfect, the room decorated in a pleasant contemporary style. But natural ventilation of the room was bad - full of mist on the window in the morning despite hair conditioning was on. No big deal though.
Most ennoying was the bad noise isolation from the rooms nearby:in the morning we could hear people using their bathroom: hair dryer and more... Plus the doors seem badly designed: hard to close silently, noisy lock. If you wake up early you can forget about this. Otherwise you might also hear the maid vacuum cleaning starting from 9:00.
Still in the end that was a great place to stay for a few days or our Dordogne trip!

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank OctaveH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Frankfurt, Germany
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2008

If you want to just have a bed for a night, this is your hotel. You will have to accept that the corridors are dark and unfriendly, that the so called renovation was some years ago and partial, and the smell of the kitchen/bar goes all over the place. The hotel looks and smells like a two star, which it probably is.
I have not seen any air conditioning in my room.
The breakfast is accordingly, small things, synthetic juice.
The people at the reception /bar/ kitchen are for sure not the owners - they don't love the hotel, they just try to make money out of the tourists.
The common room is "plastic chairs and tables", and there is a bar. If you want to get drunk to forget that you arrived in this hotel you can easily do that.

  • Liked — nothing
  • Disliked — the smell
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4 Thank IrLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lalud, Directeur proprietaire at Hotel Le Clos Roussillon, responded to this review, July 31, 2008
Dear IrLi,

We are quite disappointed with your comment and to notice you didn't enjoy your stay at our hotel, but we'll try to give some explanations and to correct some of your assumptions.You have booking for 4 night and you leave after the first night without explanation, in accordance with our condition of booking we have charge two nights, maybe it's a motivation for your bad critique.

First we are the owners of the Hotel and also the persons at the reception/bar. We try to manage our hotel in a friendly manner, to maintain a good athmophere and are more than happy to see people coming back, not only looking to make money out of it as you argued.and all the feedback are all positif, we have 8.9/10 on booking.com on 36 reviews.

You are totally right when you suppose we are a two-star hotel and i'm sure that our hotel is a very good two stars, we have three star logis de france and we are on the red guide michelin, but we are surprised to note that it was unclear to you as neither our rates nor our website are misleading on this point. Of course, we expect our clients to judge us, taking into account our ranking and our rates, to give a correct picture of the value for the money of our hotel.

Regarding, the smell, we understand it as potentially a stay at the studios flats floor, equiped with kitchens. We make all the efforts necessary to maintain satisfaction in the use of the kitchens but keeping smells at a low level in the corridors, and we'll do even more in the future to avoid such inconvenience.

Regarding seats , we have only have iron forge chairs (exterior) and solid oak (interior).
For breakfast, we use only orange juice 100% pure juice first quality
but I think it's your bad faith, which is unlimited.
Regarding the air conditioning, on 31 rooms, 26 are air-conditioned and you did not book a room with the air conditioning.
Thanks for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Clos Roussillon

Property: Hotel Le Clos Roussillon
Address: Cote de Roussillon, 24200 Vitrac, Sarlat-la-Caneda, France
Location: France > Nouvelle-Aquitaine > Dordogne > Sarlat-la-Caneda > Vitrac
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Vitrac
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Le Clos Roussillon 3*
Number of rooms: 31
Official Description (provided by the hotel):
Between Sarlat and Domme, in the heart of the Dordogne valley, the hotel '' Le Clos Roussillon'' nestled in a green setting, dominates the Dordogne River.A haven of peace where reigns calm and tranquillity!Recently renovated, the hotel offers comfort and conviviality and is ideal for relaxation. The air-conditioned bedrooms, wifi free and suites with private terraces, kitchenette and dock iphone. ... more   less 
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