Stayed here as a solo female. My room was nice and clean, reception friendly, food good... but the horrible service from the wait staff (namely the female wait staff) ruined it for me. I came as a single female. I look nothing like a "mzungo" or European. It seemed like I was the only solo person there (and who looked like me) from what I can tell during the meals. I noticed they treated the European guests differently, with more respect, maybe because of their race or maybe because they came in groups. In any case, I felt like a zoo animal. They always sat me at the same table in the front, where the wait staff also gathered waiting for other guests. Each time I looked up I would find the staff just staring at me, the girls whispering, giggling and pointing at me. I know for a fact during their conversations they were flat out talking about me, repeating my order exactly, more giggling and pointing and whispering. What is this, grade school? And they got my order wrong every single time. They either brought the wrong thing out or just "forgot" something. My first dinner there was a 2 hour mess.
The crowd is quite younger, a party crowd. I just felt out of place here and definitely not welcome by the restaurant staff.
They need to retrain their wait staff and teach them something about customer service.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Agoda, Booking.com and Priceline so you can book your Kendwa Rocks Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kendwarocks Bungalows Hotel Zanzibar