Beautiful scenery. Friendly but disorganized staff. Good food however two people from our party were vomiting?? Place is run down, dirty and totally unequipped to handle cold weather. We froze from the time we arrived to the time we left. Manager has left disgusting offensive note in the room requesting exorbitant staff tips rather than suggesting tipping for excellent service to individual staff. The lodge appeared under staffed (the lodge was full to capacity). Service was extremely slow often resulting in us going to look for staff to a service drinks and food. Massage was disappointing. Wiets really needs to raise his game and be around a lot more to attend to guest and manage his staff. Wiets, a dirty shirt worn to supper to greet the guests is unacceptable in a 5 star resort. Water in rooms not restocked daily. Fresh milk for coffee not restocked daily. Ranger Sabastian was a bit of a cowboy.
- Official Description (provided by the hotel):
- Clifftop Exclusive Safari Lodge is an exquisite bushveld hideaway, a unique resort, where service is understood and luxury is elegantly understated. The setting is breath taking and provides a beautiful African backdrop for a world of easy going elegance.All 8 suites have a private deck with plunge pool,thatched sala and indoor and outdoor lounges. The en-suite bathrooms have both indoor and outdoor showers, separate bath and bath consumables. The suites are non-smoking and have air conditioning, direct dial telephones, hairdryers, hotel stationery, mini bars, room safes, electric blankets and tea/coffee making facilities. Private Wine Cellar dinners are available by prior arrangement.The Lodge is situated in the 36000ha malaria-free Welgevonden Game Reserve in the Waterberg Mountains, offering the Big 5. Gate entry fees are applicable and are charged per person per night.Halaal, Kosher and any other special meal requirements are catered for by prior arrangement. ... more less
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- Also Known As:
- Clifftop Hotel Vaalwater