i have just returned with my two adult daughters. we all have experianced very upset tummies so much so one of my daughters could not return to work and is waiting the results of tests from the doctor.there did not seem to be enough staff and those who were there had no intrest in their guests.The bars and resturants were swaming with files which i understand you expect in a hot climate but there were no precautions taken! there is no way thomson should be marketing this hotel as 5 * and as a member of the Melia group rewards i am surprised they have not got the proplem sorted out after so long! The choice and quailty of food was awful and thealcohol cheap nasty. i asked for a Godons gin and was told it would be a extra four euros!my next job is to write a letter of complaint to thomsons . The rep and area manager there were not intrested in hearing about complaints just selling excursions which incerdently they would not refund when we were all confined to our rooms as we had not given them 24 hours notice they said i had to sort in out in England.
- Official Description (provided by the hotel):
- The 5 star Melia Tortuga All-Inclusive Resort is located in the southeast of the island Sal, only a few minutes from the colourful town Santa María and Amilcar Cabral international airport. During your stay you will find relaxation and fun right on the fabulous Algodoeiro beach, with its white sand and turquoise waters. The resort offers spectacular suites and villas with up to 4 bedrooms, private garden and swimming-pool. Set in gardens there are 2 magnificent adult pools and 2 pools for children. Experience Yhi Wellness with sauna, Turkish bath, whirlpool, thermal circuit, fitness facilities, massage and beauty treatments. Dining options include a variety of 4 restaurants and bars, offering a selection of international and local cuisine. The Melia Tortuga All-Inclusive is also the perfect destination for windsurfing, kitesurfing or scuba diving. Events for up to 200 people can be organised in 2 meeting rooms with natural daylight. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Prodigios Interactivos SA, Hotels.com, Travelocity, Hotwire, Cancelon, Orbitz, HotelQuickly and TripOnline SA so you can book your Melia Tortuga Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Melia Tortuga Beach Resort & Spa Cape Verde/Ilha Do Sal - Santa Maria