10/19/2013 took a train ride on the S&NC railway, once we arrived we stopped at the Trapper's Tavern to grab a bite to eat, and oh boy how this place turned ALOT of people's once great time into a BIG disappointment. We all got seated in a timely fashion, but then it all went down hill from there. Finally got some acknowledgement for at least a glass of water-approximately 20 minutes after being seated, then waited another 20 minutes to even get menus, then like 15 minutes to come back to see if your even ready to order. Then the LONG inexcusable wait began, we finally were served our appetizer 1hr and 20 mins after placing our order, and had to ask for silverware and could we please order more drinks. The waitresses were very inattentive to their customers. A lot of us customers complained to the waitresses and from what we heard this inexcusable management of this restaurant was due to only one cook-are you kidding me? Some patrons asked to speak to the owner and the owner took off out the back door-no lie we seen him do this-what a coward!!! The food was not great in any means-my mother's in-laws salad was wilted, and several of us felt sick after eating what we finally got served. Then nothing was offered to the patrons for waiting over 1 1/2hrs to even get some food, or the poor service received. This restaurant is poorly managed in every way possible and it is disgusting that the owner has NO regards towards his customers-gave us the impression it is all about the money!! Having a limited amount of staff is no excuse for the way this restaurant is managed. This restaurant should be use to the amount of people that come there and they should be prepared. What a disappointment, if we were to return in the future I am sure there is like thirty of us that would not return to the TRAPPER'S TAVERN!!!!!
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