I'll preface this: We must have gone on one of the busiest nights of the year, the night before Easter.
However: They had my reservation wrong (I'd asked for a regular bungalow, they had me down for a twice-as-expensive "luxury" bungalow). They lost our friend's reservation. When I asked if they could put an extra bed or mattress in our room (and we'd all share), they said "sure"...and then were shocked when I actually said I wanted them to do that. Turns out there is no way they could, because the doors are so small. (We couldn't get another room, as they were all sold out.)
Our friend said, fine, she'd deal with it. That probably wouldn't have been a problem, if the A/C in our bungalow had worked. Instead, it was about 90 degrees (Fahrenheit, so, 30+ C) in the room. No one slept.
If everything else had been great, maybe it would have been ok, but the "special dinner" was pretty gross, and the special drinks were as well. All in all, a piss poor end to what had been a draining (though good) day.
(One big bright spot: The staff. I've not seen staff that attentive or accommodating anywhere else in the region. Due to the problems with the A/C and everything else, our room was only half-price, back down to what we would have paid for the room we'd actually booked.)
- Official Description (provided by the hotel):
- Awalé Plage, Hôtel Village Vacances and his Team are waiting you under the coconut palm on a beautiful beach in front of the atlantique ocean ... more less