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“Too warm or too cold”

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Microtel Inn & Suites by Wyndham Chili/Rochester Airport
Ranked #1 of 1 Hotels in Chili
Certificate of Excellence
Reviewed July 17, 2013

There was no apparent way to adjust the temperature in our room. We had to repeatedly turn the AC on and off. The room was small but clean. The breakfast offerings were mostly bread, muffins and bagels with breakfast cereals tossed in. The toasters failed to work properly. Food litter on the elevator floor was there 12 hours later. There was no TV channel guide for programming. This was our first and last stay at a Microtel.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Cj C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 19, 2013

Thank you for the review of our hotel. I apologize that you had some issues during your stay. The main thermostat for the room is motion based. If there is no movement in the room, the unit does not turn on. In regards to the toasters, they are brand new and have options for bagels, and breads, based on what is put into them. And our channel guide is on the first page of our guest directory, which is in every room under the television. I will address your comments about the elevator with our housekeeping department. Thank you again for your comments.

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680 - 686 of 866 reviews

Reviewed July 17, 2013

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Dianne H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Andrew B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 19, 2013

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Reviewed July 17, 2013

It was ok, the walls are very thin, we heard everything from the rooms next to us and in the hallway...the kids had a hard time sleeping.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 19, 2013

Thank you for the review of our hotel. I will be passing on your comments to see if we can come up with a solution. Thank you

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Reviewed July 14, 2013

The room was really nice and modern looking. The bed was a little hard. Overall it is a very nice hotel.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 15, 2013

Thank you for your comments about your recent stay. We hope to be of service to you again in the future. Thanks again.

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Reviewed July 12, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Jennifer P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 12, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Don L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MicrotelChili, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester Airport, responded to this reviewResponded July 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Chili/Rochester Airport

Address: 3258 Chili Ave, Chili, NY 14624-5402
Phone Number:
Location: United States > New York > Finger Lakes > Chili
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chili
Price Range: $65 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Chili/Rochester Airport 2*
Number of rooms: 50
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