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“Surprised!!!”
Review of Quality Inn

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Quality Inn
Ranked #35 of 52 Hotels in Niagara Falls
Reviewed August 27, 2013 via mobile

I was expecting this hotel to be the worst and I loved it. Even though breakfast wasn't provided. We booked two rooms for six people. We were on a last minute road trip. By far the best hotel. Our previous hotel had a huge whirlpool but would of gave it up for the excellent service at this hotel. Great staff make the hotel. I woke up sick and sat in tub for over an hour. My husband called and told them I wasn't feeling well. They were very accommodating with us checking out an hour and a half late. Saying "no problem!!" Beds were comfy and kids were happy. Unfortunately we only stayed one night. Got to new hotel room. Kids walked in and said are u kidding me let go back to the Quality Inn. Thanks for the wonderful service!!!

  • Stayed: August 2013
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Thank Jenn_disappointed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 - 171 of 370 reviews

Reviewed August 20, 2013

The hotel looked like any other in the area from the outside but once you go in you discover dirty hallways and scratched-damaged room doors. Our room was awful, it smelled bad and the only window gave to the lobby! Making it impossible to ventilate. The bathroom was old and outdated. We stayed only one night and left. Very expensive fot what you receive.

  • Stayed: August 2013, traveled with family
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Thank lauren_now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Affordable compared to hotels at falls. Close enough and clean enough. It's oohing stellar, but worked for two nights we are here. Not many choices that are affordable. No elevator is an issue for carrying luggage though. Staff noisy when cleaning rooms.

Stayed: July 2013, traveled with family
Thank Leigh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Bedding hadn't been changed at all...just remade!! Whole place made me feel disgusting. Windows filthy, no elevator for luggage, ugh up the stairs that were filthy as well. Dirty place, 10% off your breakfast...No Thanks! Stayed in JULY 2013...my advice...go elsewhere. This is a nice city to stay in but not this hotel.

Stayed: July 2013, traveled with family
Thank sssteamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

Be aware that there is no hot tub and that the pool looked cloudy and unappealing and also that breakfast is not included. We ate breakfast in the hotel restaurant the first morning as there were few attractive alternatives nearby. The service was inexperienced and very slow but the food was well prepared and sensibly priced. The hotel is dated, but well maintained and clean enough. The beds were very comfortable with good linens. Shower had good water pressure. Staff at the front desk was friendly and helpful. Our room: 102 smelled of cigarettes as did the adjoining hall both days we stayed there. .June 17-19, 2013)

Room Tip: Stay away from the rooms near the employee break room and laundry area. The hall and the adjoining r...
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  • Stayed: July 2013, traveled with family
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Thank ABLePlymouth_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

the bad:
gave a smoking room while the hotel claims that its smoke free. room smeled horrible.
carpets were dirty.
did not like the service.
short drive to Niagara state park

good :
next to shopping plaza and restaurants.

  • Stayed: July 2013, traveled with family
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Thank iamjbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013 via mobile

The place is older, but clean. Breakfast is not provided. We did not eat in the hotel restaurant so I can't comment on that. The pool was disappointing. It was cloudy and the pool deck was very slippery.

  • Stayed: July 2013
    • Value
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Thank SEBlake513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 7708 Niagara Falls Blvd, Niagara Falls, NY 14304-1704
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 52 Hotels in Niagara Falls
Price Range: $51 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Hotel Niagara Falls
Quality Inn Niagara Falls
Niagara Falls Quality Inn

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