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“Was not impressed, we will pick a different location next time.”

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Americas Best Value Inn
Ranked #45 of 51 Hotels in Niagara Falls
Massillon, Ohio
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Was not impressed, we will pick a different location next time.”
Reviewed August 21, 2011

We reserved our mini vacation for our anniversary thru Niagara USA and it was very easy. We picked this hotel because of price and location. Location wasn't bad. Website said is was a 3 diamond hotel so we expected a little more than what we actually got. The description for the hotel says there is a restaurant and bar inside. This is false. My room amenities said we would have a fridge, microwave, and alarm clock. This is also false. These things were important only because of our length of stay. Every time we entered the building, it had a different smell. Whether it be from food, or a cleaning product. Our bed had no fitted sheet, which made sleeping hard, there was just an extra flat sheet tucked under. Since we reserved everything as a package for our vacation it had to do, but we will not be coming back to this hotel.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank emae0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fremont, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 16, 2011

Our whole family went to this crummy hotel at 8/12 night and one of our room's toilet handle not work. When we called the stuff, the young man came to check, but still not work. Since he had no extra room could change for us, we had to share the bathroom in another room. This guy promised will leave message to the manager and gave us discount. But the next morning when we checked out, one Indian Woman who working at the front desk was super rude and complained us should knew how to fix and use such kind trash toilet. The worst thing was 3 of our family members bited by bed bugs all over the body and had to scratch all day during the trip. I will suggest everyone that i knew not going the this place. It's a nightmare!!!

Room Tip: never go to this place
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Julia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Niagara Falls hotels

Mifflinburg, Pennsylvania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2011

The more I think about it, the more I think we wasted our 400+ dollars on our two-night stay. But I guess that's what we get for booking at the last minute.
The moment I walked in the lobby, I noticed the weird smell. I couldn't pin-point what kind of smell it was, but it was unpleasant.
The hot tub seemed to be clean, the king-sized bed was comfy. It was a few-mile drive from the falls, but not inconveniently far. We didn't take advantage of the breakfast. The room didn't have a telephone (but we wouldn't have used it anyway). The wifi was kind-of sketchy at different spots, but it did the trick.
The towel rack in the bathroom seemed like it had been "fixed" a few times before. It was extremely loosely hung on the wall. It fell when I went to get a towel from it and my boyfriend rigged it so it would stay up. The televisions were dated-- the old tube type. And I understand a lot of hotels now have flat screens.
We didn't swim, but there were people in the pool.
The one girl at the front desk was very nice. There was another woman working at the desk and she had an Indian accent and was somewhat difficult to understand.
Overall, I think we could've found a better deal at a better hotel if we couldl've booked more in advance.

Room Tip: It wasn't a TERRIBLE hotel. We just wanted to see the falls. We had the King Jacuzzi Suite.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank meganspriggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Americas Best Value Inn, responded to this review, August 15, 2011
Thank you for taking the time to share your comments about your stay. We apologize that you were not completely satisfied with your room. We appreciate you leaving the comments because we use input from our guests like you to make improvements to our property. Please come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2011

When I read the two most recent reviews I thought to myself "well it sounds better then the other reviews of hotels in the area".First let me start off with....I booked our reservations on Niagara USA.That was my first mistake.I spent more money then if I would have just went up there got a hotel and bought the tickets for what we were going to do.Also this hotel IS FAR away from the falls and is in the slums of Niagara.Third my view from my window was a busted up housing project and a dumpster.WOW.The hotel is filthy and smells bad.There were cobwebs hanging from the ceiling, vent fans,and between the legs of the chairs.There was a moldy french fry under my bed.The shower was covered in soap scum,and the hotel is ran by people who speak very broken english.Only positive thing about the place is OUR room did NOT have bedbugs.My suggestions is stay away from this place and make sure you book a place on first second or third street.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank feefee27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Americas Best Value Inn, responded to this review, August 15, 2011
We apologize that you were not happy with your stay at our hotel and thank you for taking the time to leave your comments. There is never an excuse for these types of issues and we want you to know that we have shared your comments with our staff and have made the needed improvements. We hope that you will return to give us another chance. Again, we are very sorry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2011

Affordable place to stay with basic necessities. Pool is not heated at this time so was too cold to swim. Great place if you are on a budget. Besides, we went to see Niagara Falls, not stay in th hotel. The Bob Evans next to it was very tasty with good service. Easy to get to the falls from this location.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hlw1075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Americas Best Value Inn, responded to this review, August 15, 2011
We would like to say thank you for sharing you comments with other travelers and we are very pleased that you were happy with your stay. Hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 12, 2011

They have completely renovated this place! It is really nice and clean! They changed all of the furniture and made a new breakfast and gym area! What a difference and it was a great deal too!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank hothothotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Manager at Americas Best Value Inn, responded to this review, August 15, 2011
It is very nice to hear that you were happy with the renovations we have done. We are not yet done with all of the improvements, so please come back and see the completed project. Thank you very much for taking the time to say such nice things.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hooksett, New Hampshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2010

Staff was very friendly, helpful and accommodating. She switched our room when the jacuzzi didn't work in the first one. The hotel itself was rather undesirable. The room was not the cleanest it could be. Some stains, some dirt, and some just poor cleaning. I personally wasn't comfortable to sleep under the covers, and certainly would not sleep without being adequately and fully covered in sleepclothes. It was very affordable and a short distance to the falls. I however would not likely stay here again and would rather take my chances at another hotel. Also if your looking for an excellent view of the niagara landfill than this is the place for you. On a positive note it is directly across the street from dunkin donuts, which you will need because the coffee at the hotel isn't very good at all. This isn't a great hotel for romance, but it would get you by in a pinch if nothing else was available. It is tolerable if your not too picky, not afraid of a few germs and not expecting too much. ONE good thing is there were no bugs. I examined the room carefully prior to bringing my stuff in.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mekkacat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 6505 Niagara Falls Blvd, Niagara Falls, NY 14304-1599
Location: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #45 of 51 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn 1.5*
Number of rooms: 88
Official Description (provided by the hotel):
Americas Best Value Inn Niagara Falls offers the most value for your money when staying to see Niagara Falls, business, or just passing through. We offer clean spacious rooms, free continental breakfast, a newsstand in the lobby, free Wi-Fi throughout the hotel and free High Speed Internet Access in all public areas. All guest rooms include microwaves, mini-fridges, coffee makers, hairdryers, and cable TV. The hotel offers a free pre-scheduled seasonal shuttle to visit Niagara Falls or nearby casinos. We also have an outdoor pool that is open from May to September. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are conveniently located to Niagara Falls State Park, the Aquarium of Niagara, Goat Island, and the Niagara Falls International Airport. We are located off of Interstate 190 at exit 22. Americas Best Value Inn Niagara Falls is your best choice while visiting the "Honeymoon Capital of the World." We offer ideal accommodations and location whether you are in town visiting Niagara Falls or simply passing through on your way to Canada or Buffalo. At Americas Best Value Inn Niagara Falls our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Niagara Falls, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Hotel Niagara Falls
Howard Johnson Niagara Falls
Niagara Falls Howard Johnson

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