I give the staff a 5+and the room a 1. The person who checked us in was friendly and very helpful-- providing tips on free parking near falls etc. and while I booked a room with one bed he provided a larger room so that my son and I didn't have to share a bed. the motel is very very dated. While the linens were clean they were probably 5+ years old. The vents were dirty and there were 2 bugs in the bathtub. A breakfast tray was provided which consisted of a muffin, juice box, banana and a bottle of water which was nice to have the night before as that we left at 6 am You get what you pay for and it worked fine for us as that we just wanted to make a quick stop to rest and see the falls.