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All reviews waffles front desk indoor pool outlet mall room was clean shopping trip niagara falls airport the breakfast area continental breakfast great place to stay fresh fruit pleasant stay short drive first floor would stay here again stayed one night new york
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Reviewed 4 weeks ago via mobile

I never leave reviews but people should know the beds and pillows were so uncomfortable nothing else about the hotel makes up for it. The hotel was clean & quiet, the breakfast was great, the staff was great, but without a good night’s sleep you can’t really enjoy any of it. Not sure why they didn’t get better beds when they updated the rest of the hotel but as it is I would never stay here again.

Date of stay: September 2019
Thank TheAvocet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2019 via mobile

Pros: Room space was good. Value was good. Breakfast area was huge, variety was average but plentiful. Staff friendly.
Cons. Water pressure was fine at the faucet but kind of low after activating the shower head itself.
INTERNET WIFI IS ATROCIOUSLY SLOW.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank GaryCroix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2019

Room with one king bed was spacious, clean and comfortable, air conditioning worked well. Given the heavy tourism in the area prices are high relative to the value provided by this hotel.

The breakfast buffet, although well-stocked, was exactly the same each of the three days we stayed there.

The dryer for guest use needs help - it was unable to completely dry an average load of laundry both times we washed clothes, and required a second run.

Some rooms could be more subject to noise than others: ours, toward the front of the first floor, had kids running on the ramped (hollow?) floor outside, and first-floor rooms near the pool could probably hear the video games in the hall outside the pool. So, if you can choose your room, choose carefully.

Date of stay: August 2019
Thank EMRUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2019

Very comfortable beds & linens ! Delicious hot & cold buffet breakfast included free. Great heated indoor pool ! Location of hotel is great for shopping, visiting Falls or flying out of Niagara or Buffalo airports and it's quiet hotel too !! Looking forward to returning to Best Western Summit Inn !!
Thanks for another excellent mini family vacation !!

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank gordonange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2019

The location was about 5 miles from the Falls, but close enough and parking was free.
The hotel was very clean!!!!!
Breakfast was good and had many choices (same stuff every day) but is included (free)

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 4Doug2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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