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“Good accommodation, great rates :)”

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Best Western Summit Inn
Ranked #8 of 51 Hotels in Niagara Falls
Certificate of Excellence
Orillia, Canada
Level 6 Contributor
163 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Good accommodation, great rates :)”
Reviewed May 6, 2013

My husband and I stayed here this past weekend for a little getaway and to shop at the outlets, ect. I booked on the BW website and thought that the rates were great. The room was nice and clean, fair sized, with a comfy king sized bed. The breakfast was adequate...we ate there one morning and went to Denny's the next. They could maybe change the hot items at their breakfast as it was the same both mornings. But again for the rate paid it was fair. Also, has a nice clean, warm pool.
Would stay here again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carriesunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, May 7, 2013
Thank you very much for your kind review! We hope to see you again in the future. I will ask my manager about changing the items for breakfast to alternate on different days, that is a very good idea!

Sincerely,

Kristina Baird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Belleville, Canada
Level 6 Contributor
119 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 28, 2013

Stayed at the Best Western in Niagara Falls New York. Now you have to understand that this Hotel is not near attractions, or the Falls, or the Casino, however, it is only 15 minutes of driving time away. The rooms are clean, nothing fancy, but nice. Had a nice comfortable bed, and a great breakfast in a big spacious dinning area which is rare. All the fooid was hot, mantained by staff and what was the best was the price. Very value priced compared to many others. I would not hesitate to stay there again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 29, 2013
Thank you very much for your review!

Sincerely,

Kristina Baird
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pelham, New Hampshire
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 25, 2013

This was my second trip to Niagara Falls in two years with the three grandchildren who were on Spring break. This trip was unplanned as we were to go to Quebec City but they had six inches of snow so it was a fall-back plan. The grandkids suggested we stay at the same hotel where we stayed last year--the Best Western on Niagara Falls Blvd. They loved it and so did the two grandfathers. The pool was great for them, and they are into their WiFi connected devices. This year we upgraded to a suite so sleeping arrangements were better now that they all are a year older and bigger. The BW Staff was so accommodating and pleasant and the facility is super clean. Best part of traveling is the quality of the mattress and a good night's sleep, this this is what we got, we all slept extremely well. Because of its location it is a great base from which to take our days trip to the Falls and then over into Canada. If we hadn't had a good experience the year before we never would have gone back there, but both the visit in 2012 was great and the BW didn't fail us in 2013. The morning breaffast had a waffle iron which the kids made great use of.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Vanya189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 28, 2013
Thank you so much for your kind review! We hope to see you again!

Sincerely,

Kristina Baird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
Level 6 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 22, 2013

We were at the Best Western Summit Inn on April 19 - April 21. Loved the nice big room - recommend staying on second floor if you can - much quieter. Pool was heated and very clean. Breakfast was excellent - would be nice to have some bacon instead of the sausage. Couldn't get over the size of the breakfast area - well layed out. Room had a nice refridgerator. Bathroom sink is separate from shower/toilet area which is handy if two of you are getting ready at same time!

We came for outlet mall shopping and had a few extra surprises. Wegmans was close by - went and bought a whole chicken with potatoes and lots of veggie sides. We were able to bring it back to hotel and micro-wave it in the breakfast area and eat there as well. Nice to have that option when travelling. Also popped some popcorn here for late night snack.

The hotel is very clean everywhere. The front desk staff we dealt with Christina and Lisa who were very cheerful and helpful. Manager was also very pleasant (sorry didn't get his name).

This hotel is very close to outlets, grocery, restaurants and only 30 minutes from Walden Galleria.

We enjoyed our stay. They are going to be putting an elevator in soon. The only thing that would have been nice would be the option to rent movies on the TV. The room has free internet and the front lobby has a computer you can use as well.

Everything at this hotel will be a reason for us to return!

Room Tip: Second floor is probably quieter than first floor.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank needabreakCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 24, 2013
I am so glad that you enjoyed your stay! We love Wegmans too! You should try their subs the next time you are here- they are phenomal!

We hope to see you again!

Sincerely,

Kristina Baird
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Attleboro, MA
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2013

This Best Western is a great price in a great location. On a trip to Niagara Falls, I stayed here for 2 nights. The overall quality for the price is perfect. The staff was very friendly and helpful. The indoor pool was very clean and a great way to unwind after busy days visiting the local attractions. The rooms were very clean. The bathroom had a separate sink which was very convenient. The shower had good pressure and was very clean. Breakfast was well stocked, clean and the self made waffle machines were perfect. Would strongly recommend staying here.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CitypenguinNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 22, 2013
Thank you for your review! We hope to see you again!

Sincerely,

Kristina Baird
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton
Level 6 Contributor
212 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 20, 2013

Well priced rooms, mid week & off and on deals on weekends. Great buffet breakfast with waffle makers. Indoor pool which we didn't try but it looked large and lots of kids in it each time we were there. The rooms are clean, bed was comfortable but really high & there was a small bar fridge in the room. The rooms are extremely dark, no overhead lighting, don't expect to read a paper or a map unless you sit straight under the table lamp. It's a little out of the way from any shopping centre, but with the lower price was worth the distance to get there. I have stayed here 2x's, the first time there was a hockey tournement, it was VERY noisy. Not good sound proofing between rooms. This time we were on the main floor (the hotel didn't have many quests) and they placed us under a room with small children???? Needless to say we were up a couple of hours earlier than we planned. In room air conditioner/heater was also very noisy.

Room Tip: I can't say which is better we stayed upstair, hockey boyss were running up & down the halls...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparkyont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 21, 2013
Thank you very much for your review.

Please let us know the next time you are here if you have any trouble with noise issues as they happen so that we can make your stay more comfortable and stop any issues before they become too bothersome. I apologize that you did not enjoy your stay.

We hope to see you again

Sincerely,

Kristina Baird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 15, 2013

This hotel is close to Niagara Falls International airport and local shopping. The hotel was reasonably priced and included nice breakfast. The pool area was clean and spacious. There are more updated hotels in the area but you pay a lot more. This is a clean value added hotel that is well worth the money. The staff were helpful and friendly. I will recommend this hotel to friends and family members who are not expecting the Ritz and expect value for their dollar.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Niagara58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this review, April 18, 2013
Thank you very much for your review!

Sincerely,

Kristina Baird
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Summit Inn

Property: Best Western Summit Inn
Address: 9500 Niagara Falls Blvd, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Summit Inn 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

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