This was our third time staying with this hotel, always had a good experience until yesterday.
Upon arrival and checking in at the front desk we approached a very miserable woman, when asked a simple question about credit cards and booking proceeded to argue. Had an awful attitude toward my mother. Did not make us feel good about staying there, she definitely needs a reality check because we will probably not be returning to this establishment. Should probably work on her hospitality skills or lack there of. Also we miss the Sauna.
- Official Description (provided by the hotel):
- Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Best Western + Iniative, Booking.com, Hotwire, Expedia, Hotels.com and Odigeo so you can book your BEST WESTERN Summit Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Summit Hotel Niagara Falls
- Best Western Niagara Falls
- Best Western Summit Inn Niagara Falls