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Best Western Summit Inn
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Reviews (1,196)
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All reviewswafflesfront deskindoor poolroom was cleanshopping tripoutlet mallshopping and restaurantsthe breakfast areaniagara falls airportcontinental breakfastgreat place to stayfresh fruitwater pressureshort drivepleasant staystayed one nightwould stay again
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1,033 - 1,038 of 1,196 reviews
Reviewed December 27, 2012

We stayed for two nights just after Christmas and it was vey enjoyable. The room was very clean, nice size television, comfy bed, fridge, coffee maker and very quiet. The included breakfast was also a pleasant surprise. Waffles, scrambled eggs and a good variety of other selections made for an excellent breakfast. There are two floors but there is no elevator so if you need ground floor, make sure you stipulate that in the reservation. The hotel was all booked up during our stay, so use reservations. Would definitely stay again.

Stayed: December 2012, traveled as a couple
3  Thank someday0713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this reviewResponded January 16, 2013

Thank you for your kind compliments! We hope to see you again! If you book in advance you will find better prices as well - especially if you go to our website and use promo code "Canada" when you book!

-Kristina Baird

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

Great room, especially for a small family. Roomy, bathroom split into the sink/vanity and shower/toilet. Lots of room. Big heated indoor pool. Arcade area for kids. Great continental breakfast with scrambled eggs, sausages, myo waffles.
Only negative are the other hotel patrons that take advantage of what the hotel offers. On this morning, we saw two ladies load up on most of the fruit in the basket, and half the yogurt from the pantry. Then they drop most of the fruit on the floor since there were so much, so they decide to peel the oranges right there to fix the problem. They then snuck out the side door but not before we notified the breakfast room staff and take the picture attached.
People, please act with more class and not ruin it for everyone else.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this reviewResponded December 27, 2012

Thank you for the compliments! One of the ladies who works in breakfast came up to me and told me about this particular guest. Unfortunately as it is a complimentary breakfast we really can not stop people from being rude and taking everything. The best we can do is just keep on restocking. Thank you for being a great guest!

We hope to see you again sometime!

Sincerely,

Kristina Baird
Front Office Manager

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Reviewed December 13, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this reviewResponded January 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 10, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 10, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWSummitInnMgr, Front Office Manager at Best Western Summit Inn, responded to this reviewResponded December 18, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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