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“Nice place to stay” 5 of 5 bubbles
Review of BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
Ranked #7 of 50 Hotels in Niagara Falls
Certificate of Excellence
Layton, UT
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Nice place to stay”
5 of 5 bubbles Reviewed June 26, 2012

This is a nice hotel. It has a big indoor pool, a big exercise room, a big breakfast room with a good breakfast, but no elevator. It needs an elevator. We had two rooms - a King room and two doubles. They were both nice rooms with comfortable beds. We felt this was a good value and only 10 minutes from the falls.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank StaceyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, June 27, 2012
Thank you for your kind review! We appreciate all responses so that we can know what you like and dislike about our hotel. Please let us know if you would ever like to visit Niagara Falls again.

-Kristina Baird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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999 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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English first
tampa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 15, 2012

Great Experience

1. Arrival: Great Service very attentive
2. Room: Perfect immaculate clean, good decor nice size.
3. lighting and air condition perfect
4. Breakfast was excellent and the staff attending were superb.

No elevator for second (staff info neaf future)

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bob s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, June 18, 2012
Thank you very much for your review! We enjoy hearing both the good things we do and the things we need to improve so that we can strive for perfection!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 11, 2012

We had 4 in our group. We booked two king bed rooms for two nights each. The hotel staff was very friendy, The rooms were clean and the indoor pool was nice. The breakfast consisted of sausage, Scrambled Eggs,Toast,Pastries ect. We will be staying here on our return trips.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mrando1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, June 14, 2012
Thank you very much for your review! We really appreciate when guests tell us how their stay was. Please let us know if we can do anything for you on your next trip to Niagara Falls.

Sincerely,

Kristina Baird
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walton on Thames
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 5, 2012

Usual Best Western standard, clean, decent sized rooms with coffee making facilities & fairly priced. Had an indoor pool which looked to be a good size, though we didn't use it as we only stayed 1 night. The only downside is that it is a few miles from the falls so we didn't bother driving in to see them floodlit in the evening. Plenty of fast food restaurants on the street though the nearest was not within walking distance. Really can't go wrong staying here for the price.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank WaltononThamesAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, June 11, 2012
Thank-You very much for your kind words! We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed May 30, 2012 via mobile

I booked mid week off season so the hotel was not busy. Reading the rooms were small I asked for an up grade but was told I didn't qualify. My first room was at the end of the hall on the second floor and when I got there it wasn't made up. I returned to the front desk. My second room was further back and the phone did not work. The front desk did not believe me as the in house line worked. Back to the front. A new phone was installed and it worked. Not big deals but not a good first impression. A room up grade would have been nice for the inconvience! The room is so small using the chair made it hard to get around. The workout room has older equipment and no weight machines. For the money I would try another chain.

Stayed May 2012, traveled solo
Helpful?
Thank Cdnehrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review, June 11, 2012
Sir I apologize very much for any problems you encountered during your stay. I do hope you will stay with us again using your Canadian Shopper discount. I feel that if you book ahead of time in the roomtype you prefer that you would be much happier with your stay. Please let me know if I can be of any other assistance.

Sincerely,

Kristina Baird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed May 15, 2012

Stayed at the Best Western Summit Inn for two nights in May while visiting Niagara Falls. Room was very good - spacious and clean. Breakfast is good if limited. Kids seemed to like the "make your own waffles" feature. The indoor swimming pool is quite large and well maintained. Located on Niagara Falls Boulevard among fast food restaurants, pawn shops and used car lots, it's not the most attractive of locations but if you're looking for a reasonably priced hotel room near the Falls, you really can't go wrong with the Summit Inn. We did not have any need to interact with the staff but the two young men at the front desk were welcoming and friendly.

Room Tip: All the rooms at the Best Western Summit Inn seem to be identical.
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ScottInIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gresham, Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 23, 2012

Our family stayed here for a couple of nights while we visited Niagara Falls State Park. Sleeping accommodations are good, the breakfast is okay (quite good by older standards, but not as much variety by current standards). The location is on a somewhat drab highway a few miles away from the Falls. But the price was pretty good.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Summit Inn

Property: BEST WESTERN Summit Inn
Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
Reservation Options:
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

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