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“Good budget hotel”

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BEST WESTERN Summit Inn
Ranked #7 of 50 Hotels in Niagara Falls
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good budget hotel”
3 of 5 bubbles Reviewed June 19, 2011

It is quite some distance from the falls but no complaints for the price. Night desk was a bit lost in regards to my reservation but managed to get my issues resolved in the morning with the front desk. The complimentary breakfast was quite poor tho.

Room Tip: There are no lifts. Get a ground floor room,
See more room tips
  • Stayed April 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EngOnAPlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,015 reviews from our community

Traveler rating
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    34
See reviews for
489
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington, Utah
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed June 15, 2011

This hotel is not in a very good area. It also does not have an elevator so we had to lug all of our stuff up the stairs as we were afraid to leave anything in the car. We tried to use a coupon for the room and we were told when we called that a room was not available. We called the 800 and were able to book a room at a much higher price. We should have checked website first. Stay somewhere else.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJUC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed June 13, 2011

Hotel was clean and comfortable. Very thin walls noisy in the hall ways. Good location and value. Clean is always important to me. Friendly and efficient staff.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gambogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara Falls, New York
1 review
4 of 5 bubbles Reviewed May 12, 2011

Very happy with hotel: room clean and comfortable, continental breakfast had a variety including waffles, staff friendly and very helpful, centrally located to American Falls and State Park. Near NY Power Vista and hands on museum, near Old Fort Niagra and Route 18 Seaway Drive along scenic Lake Ontario. Would recommend it
Judy May 10-13 Suzannes Restaurant only 5 miles away and excellent dining.

Room Tip: We were downstairs and very private, room 105
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judy48261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 3, 2011

My Husband and daughter and I have stayed here twice in the past couple of months.
Check in was smooth and quick. Rooms were large and clean. We have never had problems with bed bugs, vandalism. Makes you wonder what people are leaving in plan sight in their cars?
Great location to malls and attractions. Good value, will return.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank canuckgurrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgian Bay, Ontario
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed April 3, 2011

We stayed at this hotel in March on the weekend. We were there for a shopping weekend. The Best Western Hotels in Ontario are generally nicer than a Motel 8, but this one was a little disappointing. Its old, and really needs to be updated. Its not as classy as the Ontario Best Westerns are. However, room was very clean, no problems with heating or anything like that. Tons of channels on the tv. There is a pool. They have some older arcade games, and I actually enjoyed myself playing Centipede. Good value for the money, but will be nice to see the place once the renovations are done. The renovations were at the other end of the building, so we never heard any noise at all from that.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theromos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed March 3, 2011

We stayed at this hotel while in town for a competition. The room was spacious and clean. The complimentary breakfast is good - fruit, cereal, toast, muffins, hard boiled eggs, waffles, juice, coffee, tea.

The location is close to the outlet mall.

My only word of caution is that when we booked the room we had booked a price with a government discount. When we got to the hotel we had to sign a check in form stating what the final price would be. The form stated a total price, not broken down by night + taxes. Our mistake was in signing the form - as it turned out we were not given the government discount which we did not discover until check out. The hotel staff did fix things up in the end, but it took a while. Customer service would have been better if the check in form had been more detailed, and the charges broken down - if that had been the case we would have known right off the bat that we hadn't been given our discount.

So before you sign anything, ask for the details.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Summit Inn

Property: BEST WESTERN Summit Inn
Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

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