As a traveler who is in a wheelchair, it is so difficult to find a truly wheelchair accessible, affordable hotel. After an extensive search we found this Days Inn, and I am so glad we did. I was impressed from the beginning when Danielle, the front desk check-in agent, saw me getting out of the car. She came out and took my credit card and ID in and began our check-in while I took my time getting out of the car.
Upon entering the room, I was very impressed with the ample space to maneuver a wheelchair around the bed and room. The big test was the bathroom. I was very pleased with the roominess of the bathroom, as well as the tub shower, which my personal shower bench fit into. The only drawback was that there was no handheld shower head extension mounted on the wall. Had I been traveling alone, I would not have been able to adjust the spray to where I needed it. I brought this to the front desk and management's attention, and they were very receptive to my suggestion.
Ricky, the manager, was very accommodating. He went out of his way to help us with directions, hints about local establishments and our needs within the hotel.
The only issue we had was our neighbor seemed to keep his/her TV on all night and it was easily heard by us through the walls. The air conditioner and fan was helpful in drowning out the sound. We didn't report it, so it in no way should reflect neglect of the hotel staff to remedy our problem.
We enjoyed our stay at this Days Inn and are already looking to book another stay next year.
- Official Description (provided by the hotel):
- All rooms include high speed internet, hair dryer, television, Refrigerator, Iron & Ironing board, with a washer and dryer available on the premises, and a seasonal outdoor swimming pool for all of our guests to enjoy. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn And Suites - Niagara Falls / Buffalo
- Days Inn & Suites - Niagara Falls / Buffalo Hotel Niagara Falls
- Days Inn Niagara Falls
- Niagara Falls Days Inn