This is a beautiful hotel nestled in the heart of Niagara Falls; however, do not bring your kids. It is the nicest hotel in the area, but staff members were irritable and rude. At first they checked us into a smoking room, YUCK!!! We had requested non-smoking room with our on-line reservation. We were not permitted to use the luggage cart unless we let the bellmen load our cart. Looking for tips, obviously. We checked in around 6:30 p.m. and headed down to eat. After eating at Blues Burger Bar which was fabulous, we headed back to the room to change into our swimming suits. We arrived at the pool at 8:30 p.m. and were greeted with the pool is closed to kids at this time until closing. We were told the pool closed at 9:45 p.m. It was adult only swim from 8:30 p.m. - 9:45 p.m. Also, none of the channels were for kids. If you want Disney Channel you need to pay by the episode. I wish there would have been a review that would have helped my family stay away from this embarrassment of a hotel. One more thing, they obviously don't believe in air conditioning. No matter how cold we tried to make our room, the temperature did not budge. Families BEWARE!!!
- Official Description (provided by the hotel):
- Just steps from Niagara Falls, discover how the wonder continues at Seneca Niagara Resort & Casino. Beneath the bright lights, you’ll find the ultimate in gaming and comfort with more than 3,300 of the newest slots, from penny spins to $100 high-limit machines, and the fast-paced action of nearly 100 of the hottest table games including classics and interesting new twists. Pull up a luxurious seat and take a deep breath – the action is about to begin. ... more less
- Reservation Options:
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- Also Known As:
- Seneca Niagara Casino And Hotel
- Seneca Niagara Hotel Niagara Falls
- Hotel Seneca Niagara