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“Great Location”

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Seneca Niagara Resort & Casino
Ranked #9 of 51 Hotels in Niagara Falls
Certificate of Excellence
Reviewed July 7, 2013 via mobile

I stayed here for the July 4th weekend and to my surprise it wasn't as busy as I thought it was going to be. The casino is a waste you will not win here. The hotel is nice and very clean. Rooms and bathroom are very nice. The hotel does smell like smoke it's all over in the lobby and casino area. I did not care for the buffet but they do have a great burger restaurant. They have a nice pool area and on a plus after 8 no kids are allowed and they leave the pool open from 8pm-9:45 for adults only. The only thing that I hated was the cigarette smoke it was just so overwhelming. Other then that the hotel is great and in a great location for site seeing and seeing the falls.

  • Stayed: July 2013
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2  Thank Sullivan72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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928 - 934 of 1,438 reviews

Reviewed July 6, 2013

For the price we paid hotel is value for money. Early check-in was allowed only for one of the rooms out of 3 and for remaining 2 we had to wait till 4 pm which was disappointing. Front desk keep saying room is clean but needs to be inspected. Room is large and comfortable and we got the Canada view and could watch fireworks from the room. You need even number rooms and higher floor to get good view. We did not enjoy the casino as much due to smoke and even in non smoking casino I had headache. We ate at three sisters cafe and the food is reasonably priced.
I went for a swim also and hotel has a nice pool with 4 feet depth with hot tub also. We did not had time for spa.
Hotel charges $15 per day resort charges per room and Orbitz charged this in advance and hotel also charged it. After fighting a lot with Orbitz I got the money back. I would suggest you call the hotel directly and book as they would match the online price.
Overall a good hotel if don't mind the smoke environment.

Room Tip: Higher floor even number rooms have Canada view.
  • Stayed: June 2013, traveled with family
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1  Thank waytoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

I didn't stay here and never would. I used their parking lot because my hotel's was full, and then we stayed for dinner. As soon as you open any door to either the hotel side or the casino side, it's as if you've walked into a cigarette factory. I was surprised when we were asked if we wanted a smoking or nonsmoking section because I hadn't heard that question in a number of years, and also because there is no nonsmoking section really to speak of in the whole place.

If you're a smoker, it's probably all right, though.

Room Tip: If you're a smoker, it's probably all right.
Stayed: July 2013, traveled with family
1  Thank CityOfBigShoulders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

Was a very nice stay. Walking distance to the Falls and to Canada.
Room very clean, asked for extra blanket and pillows. Were brought up to the room with in 10 mins.
Casino floor nice, there under renoavation right now in some parts.
We did go to there buffet that was very disappointing. I do not know was it was. If they were short handed cause of holiday weekend. But I had to wait 45 min for ch and pep pizza slice. The chef brought me some pizza out but it was not ch/pep. So I had to wait longer. My husband wanted beef and broccoli, but he was told it was going to be another 10-15 min. I did have the hager steak. (sp) That was good. I tried to get mash poatos, I was told I had to wait again. The kicker of this was the time. We did not go for dinner until 8:30pm On July4th I was not even that busy. Our poor waitress kept saying she was sorry. So for two of us to eat was $40.00 was not worth it at all. If you can, ask to see what food there serving before you pay that kind of money.

Room Tip: Make sure you do not get a room to close to elavator. All we herd was it go up and down. We stayed a...
  • Stayed: July 2013, traveled with family
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Thank Lorie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

the changes being made to the casino are not good. the thunder falls buffet is not as nice as it used to be. THE FOOD ISN"T THAT GREAT, THE SEATING ARRANGEMENTS ARE WORSE, AND IT'S MUCH TO COLD IN THE RESTAURANT.my friends and I will not go back.

  • Stayed: July 2013, traveled with friends
    • Service
Thank michaeline p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

This hotel is located very close to the Niagara falls park. We booked it as per the reviews and surely this place didn't disappoint. The rooms are really big and clean. It depends which floor and room you get to have the views. We has odd room # so it was parking lot view but other family had even room# so the view was really nice of the mist of the falls and whole canadian side with space needle standing tallest. There are many eating places within or outside the hotel so you cant go wrong with the food. The room service is really fast and call back to ensure the quality and taste of the food was good. Sheraton hotel is also near but its only 4-5 floor high with this being 23 story tall. Valet parking is complementary and there is ample parking space if you want to park on your own. I will surely recommend this place if you are planning to visit Niagara falls and staying there for few days.

  • Stayed: July 2013, traveled with family
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Thank Traveller_4m_Krypton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

I did a lot of research before booking this hotel in Niagara, NY....and I MADE A HUGE MISTAKE! I spoke to someone at the hotel for more than 30 minutes, telling her exactly what we were looking for and convinced me Seneca Niagara Casino and Hotel, was the PLACE to stay. Since my son is only 19yo, he (we) had to walk around the entire complex to gain access to our room. OR, you could wait at the front for an employee to ESCORT the entire family through the casino! UGH!! Our room was not ready at 4pm, when we came back at 5pm, NO ONE KNEW WHERE OUR LUGGAGE WAS???? The "falls view" rooms are actually "CASINO ROOF VIEWS" and you could only see a slight mist in the distance from the falls. I had several questions about Niagara Falls, such as the cost to cross the bridge, where does the attractions leave from (NY or Canada side) and NO ONE...NO ONE KNEW ANYTHING ABOUT NIAGARA FALLS...OMG!! The casino smoke permeated into every inch of the hotel! GROSS!!!
The room, itself, was very nice---modern, clean, very comfortable...the shower was INCREDIBLE! So if you are there to gamble and smoke, not see Niagara Falls, then you would be very happy!

  • Stayed: July 2013, traveled with family
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1  Thank sotis333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seneca Niagara Resort & Casino

Address: 310 Fourth Street, Niagara Falls, NY 14303-1242
Location: United States > New York > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls
Price Range: $141 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seneca Niagara Resort & Casino 4*
Number of rooms: 604
Official Description (provided by the hotel):
Just steps from Niagara Falls, discover how the wonder continues at Seneca Niagara Resort & Casino. Beneath the bright lights, you’ll find the ultimate in gaming and comfort with more than 3,300 of the newest slots, from penny spins to $100 high-limit machines, and the fast-paced action of nearly 100 of the hottest table games including classics and interesting new twists. Pull up a luxurious seat and take a deep breath – the action is about to begin. ... more   less 
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Also Known As:
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel Niagara Falls
Hotel Seneca Niagara

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