We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Warm Oasis of Comfort” 4 of 5 bubbles
Review of Red Coach Inn - Restaurant

Red Coach Inn - Restaurant
Reserve with OpenTable
Red Coach Inn - Restaurant is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #2 of 289 Restaurants in Niagara Falls
Certificate of Excellence
Price range: $15 - $40
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Scenic view, Kids, Local cuisine, Business meetings, Romantic, Large groups
Dining options: Lunch, Brunch, Breakfast, Dinner, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: The chefs at the Red Coach Inn in Niagara Falls create a new feature menu for lunch and dinner each day. The popular AAA Three Diamond restaurant was rated "Four Stars-Excellent" by the Niagara Gazette, and it was the winner of the Western New York Chef Challenge and the Taste of Buffalo "People's Choice," "New York" and "Best Seafood" awards.A roaring wood fire in the natural stone fireplace warms the Grill Room in winter. In summer the patio, surrounded by a beautiful garden and koi pond is a favorite dining spot. The Rapids Room, an enclosed porch with leaded-glass windows, offers a panoramic view of the majestic Niagara Rapids. The Cruvinet wine bar has rich mahogany paneling with granite and brass accents. It features an array of vintage wines by the glass, flavored coffees, cappuccino, and beers from around the world. The cozy Fireside Room has an extensive library. It is the perfect gathering place for cocktails, an after-dinner drink, or for simply relaxing with a book by the fire. Banquet rooms with picture windows offering spectacular views of the Rapids can comfortably accommodate parties up to 50. Breakfast, lunch, and dinner are served seven days a week.
Helensvale, Australia
Level Contributor
36 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“A Warm Oasis of Comfort”
4 of 5 bubbles Reviewed July 13, 2013

It was freezing outside with ice encasing the trees near Niagara Falls, and entering this place was a warm pleasure. The fire was blazing, the staff were friendly and the food was hearty. It is British-themed and picturesque, and the staff were friendly. I wouldn't say it's the best restaurant in the world, but I like spicy food. But for a nice meal and relaxing atmosphere - especially in winter, when we went - it's a delight.

  • Visited December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Roark55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

974 reviews from our community

Visitor rating
    492
    260
    117
    55
    50
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brazil
Level Contributor
481 reviews
340 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
“European sensation”
3 of 5 bubbles Reviewed July 13, 2013

This restaurante is a copy an old english inn, meal and service was reasonable good, good cost benefit and very dark ambient

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Nico003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoAnn M, Guest Relations Manager at Red Coach Inn - Restaurant, responded to this review, July 16, 2013
Thank you for your kind words from your recent post on Trip Advisor. I appreciate you taking the time to share your satisfaction. Never hesitate to contact us should you ever need assistance in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Great food. Service needs help!”
3 of 5 bubbles Reviewed July 11, 2013

Loved the food. Really enjoyed the appetizers and our main dish. Server was really friendly and helpful but there is definitely something wrong with the service. There were only a few tabled occupied when we arrive for dinner. Hit seated right away but waited fifteen minutes for service. Then waited another fifteen minutes to get our drinks. Dinner arrived in about 20 minutes. People started arriving while we were there and we witnessed many people waiting for more than 30 to 45 minutes while at least half the tables were empty. One party asked the manager why they were told there was a 15 minutes wait as they had been waiting for more than 45 minutes.
My family watched as the servers and managers appeared to be confused as to who was serving who and where to place people. We were served by more than three different people. In really think the place needs some new management. Atmosphere great, food great, service of a one star restaurant.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
3 Thank Jgiberson1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York, United States
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“If this was in another location..”
2 of 5 bubbles Reviewed July 11, 2013

If this was in another location it would have closed by now. While staying at the Inn we ate our breakfast and a dinner here (wedding dinner). While waiting for our room (2 hours after the check in time) we had a drink at the bar. I over heard a couple leaving due to the fact that in an hour they had ONLY received their appetizers. My thought, oh no the reviews were true. So after reading the reviews and hearing the other guests I knew that if I wanted to get the complimentary breakfast AND be on time for scheduled events with the couple I would have to get out of bed MUCH earlier than I usually would for such a meal at another hotel. Thank goodness I did. My meal of eggs benedict and "pan fried" potatoes (the menu said pan fried when they were actually deep fried) took a good 30 minutes. I also ordered my husbands food while he was in the shower. IT'S BREAKFAST AND THE DINING ROOMS WERE BARELY 1/2 FULL. THESE TIMES WERE OUTRAGEOUS. I could have walked to Denny's down the street, eaten, and walked back in the time it took to get our breakfast on a DAILY basis. So this was not an isolated issue. The wait staff was pleasant but it was NOT uncommon for a guest to get up and get their own coffee and the servers would not be around. The only reliable part of dining here was the alcoholic drinks. The bartenders were quick. While eating the wedding dinner the food was plentiful for 25-30 people and the ham was a step above SPAM. It was actually gooey. How ham is gooey is not a thought I want to ponder. Once again the only good part of the meal was the HEAVY handed bar tender. This food service establishment is a POOR representation of a restaurant. The other night we were in town we actually drove to WEGMAN's and got the hot buffet there. I actually advise to do the same. Or the kitchen staff could go to Wegman's to learn a few things.

  • Visited July 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
4 Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoAnn M, Guest Relations Manager at Red Coach Inn - Restaurant, responded to this review, July 16, 2013
Thank you for dining with us. We appreciate your feedback regarding your experience. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern and take the necessary steps to remedy the situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
26 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“A Bargain for Breakfast!”
5 of 5 bubbles Reviewed July 11, 2013

This recommendation by the Niagara Falls Tourist Office was right on the mark! The Red Coach Inn was conveniently close to the Niagara Falls Park (across the street) and had a charming Old English look. There is both an indoor and outdoor patio/deck, so on a sunny day that is a plus. The best part was the bargain price on some breakfast items..... $7.00 for Eggs Benedict. Such a deal! The waitress was helpful in changing part of our breakfast order with no hassle. The breakfast service about 9 am was quick and the waitress was very pleasant. We enjoyed our meal!

  • Visited June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank seaf0am
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoAnn M, Guest Relations Manager at Red Coach Inn - Restaurant, responded to this review, July 16, 2013
Thank you for dining with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We will make sure and share your wonderful feedback with our staff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Red Coach Inn - Restaurant also viewed

 

Been to Red Coach Inn - Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing