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“Stay away.. Horrible..”
Review of Sands Motel

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Sands Motel
Ranked #44 of 50 Hotels in Niagara Falls
Fremont, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Stay away.. Horrible..”
Reviewed April 23, 2012

I stayed here for one night as I could not get a flight out of Buffalo the same day we visited Niagara Falls. The motel was horrible, I did not care to do proper research to pick a hotel for my stay it was just a one night resting point, so I picked something closer to the Falls. I regret the decision, as my parents could not sleep well in that smelly and disgusting room. The beds were horrible and dirty. We had to leave early the next morning and the hot water was out. Forget about breakfast or any such perks.. The room is extremely small, furniture was all cheap and old.. The staff was not helpful at all. Stay away from this motel if you are planning to visit Niagara Falls.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank udaysasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Italian first
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  • Any
English first
Port Colborne, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2011

Stay away everyone. Stayed here with my girlsfriend for a shopping weekend. Friday night we arrived and needed to quickly ask for new sheets as they were so dirty from the night before...or who knows when. Front desk gave us new sheets..did not offer to change the bed for us..nor care that our room was dirty. Then fast forward to sat night when a large fight breaks out in front of our room...yelling, pulling on our door and window. After calling 911 (cause the front desk did not aswer their phone) and hiding in the bathroom. We packed our stuff and went to the front desk to check out. The manager...or jerk as I like to call him...did not care at all that we were checking out due to his lack of concern for the fight and our safety. He just kept yelling at us and saying no refunds..no refunds..over and over again. I wish this was his daughter, mother or wife...but sadly I don't even think he would care then. He was very rude, unprofessional and disrespectful to women. Then to top it off he refunded the whole family that was being kicked out....so refund for causing problems..no refund for having problems. Good customer service skills...I would say not! stay away from Knights Motel as well...he owns that one too.

Room Tip: Don't ever stay here
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  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TW23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Niagara Falls hotels

Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2011

Room was too small, it stunk, bathtub was small, towels were like sand paper. There was no WI-FI or it didn't work (who knows)....pool was dirty...room was overpriced...and, no breakfast or maybe they served breakfast at lunch time, in either case I was gone by then...I would recommend this motel to anyone.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeeJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waukegan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2011

Very old furnitures, the bathroom door won't close fully, you can feel the springs in the mattress, unfriendly stuff, even nobody there in the morning. Worst of all, hike up some extra charge, not cheap at all.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kktu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2010

It was really dirty! The room was clean, front desk was smelling really bad, I don't know what was that smell, the staff were unfriendly to us and didn't talk english, they were mad because we ask them questions in english, the room was disgusting, we found empty bottles of wine in the drawers and the carpet and chairs were so dirty, stains everywhere, the room stink like cigarette and the washroom..no comment! Avoiding this hotel is your best bet!

  • Stayed August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank misscc73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 24, 2010

We booked this motel through expedia. We thought that expedia would have checked out this motel for cleanliness and service. The sands motel is old and unkept. I even have to ask the front desk to have the room vacummed...And what is that smell in the frontdesk? Never again !!!

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pinoy59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brantford
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2009

We booked through Hotwire..our first mistake! Definatley not a Holiday Inn as they would lead you to believe. After reading reviews we called Hotwire with our concerns and they assured us that if we had any problems, they would move us to another hotel. Our Rooms were horrible, bathrooms dirty and damp with paint bubbling off the walls & only 1 small towell and only a shower. Hotwire sells this as a 2 star, shame on Hotwire! Upon arrival, we did not get the room we booked and the no-tell motel was booked and could not give us a room with 2 beds. They would not even show us the room until we signed the check in card. They tried to charge us an additional $30 for a cot. After 2 long hours of arguing with Hotwire, we were finally refunded our money. We went next door to the Travel lodge and stayed in a fantastic room with flat screen tv, clean bathroom and carpets and a compliementary breakfast, cheaper than we paid for at the Sands motel. I would not stay in this motel even if it were for free. PS, the breakfast that the Sands offers is powdered mini donuts that sit out in the open all day and nights with flies crawling over them....bon appetit!

Stayed October 2009, traveled with friends
Helpful?
2 Thank josiebrantford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sands Motel

Property: Sands Motel
Address: 9393 Niagara Falls Blvd, At Main Street, Niagara Falls, NY 14304-4906
Location: United States > New York > Niagara Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #44 of 50 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Sands Motel 1.5*
Number of rooms: 5
Reservation Options:
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Also Known As:
Sands Motel Niagara Falls

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