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Four Points by Sheraton Niagara Falls
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Reviews (743)
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Reviewed November 30, 2012 via mobile

We purchased a Groupon for this hotel which came free with $30 free play to the casino and Free Bottle of Wine and Appetizer at the Bella Italian Restaurant located inside the hotel. What a wonderful stay! Hotel was extra clean and modern and quiet! Room was spacious with every amenity possible! River view was breathtaking! Jessica and Tina were extra friendly and helped us upgrade to a Jacuzzi Suite for our special occasion and also allowed us a little extra time to check out!! We couldn't thank them enough! We didn't have a chance to check out the heated pool, but it sure looked nice! Wifi was great! We ordered room service for breakfast in bed and boy was it excellent and delicious! It was a little pricey but for 18 bucks per person we had 2eggs,choice of bacon or sausage, potatoes, toast, choice of juice and coffee. Again it was wonderful and filling and very timely! The Sheraton will be our choice for our stay every time we come back to Niagara Falls for now on! The neighborhood could use some work but many other food choices nearby, and a ten minute drive to the falls, casino or even Canadian Side. Completely worth every penny! Promise you don't look past this hotel! Thank you Sheraton and Groupon for teaming up and giving us an amazing stay!

  • Stayed: November 2012
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3  Thank tiffnshay421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded December 2, 2012

We are so glad you enjoyed your visit! We appreciate you taking the time to give us your wonderful feedback. Jess and Tina were both very excited about your special occasion and congratulations!! I will make sure they see your great review! We will being running a similar package in January so stay tuned! On your next visit be sure to try out our indoor heated pool, it's definitely another great amenity! We look forward to your return and again congrats!

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Reviewed November 26, 2012

We stayed there one night as a stopover to Toronto. Hotel staff was very professional. Room was clean and quiet. Free Wifi... You have to stay on the side of the river which has wonderful view. I strongly recommend this hotel if you want to have a stopover in the Falls...

  • Stayed: November 2012, traveled with family
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Thank UptownXriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded November 27, 2012

Glad your stay was satisfying! On your next visit we hope you can take advantage of one of our other great amenties such as our indoor heated pool or river front italian restaurant "Bella Vista Ristorante."

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Reviewed November 25, 2012

stayed here for a weekend of black friday shopping. Hotel is very clean and still new. Fabulous breakfast. had a issue with loud people in the hotel ( hockey tournament in hotel) Very well handled and resolution promptly provided.

  • Stayed: November 2012, traveled with family
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Thank ManiBagga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded November 27, 2012

Thank you for the feedback. We are glad you enjoyed your stay, It is very important to us that you leave 100% satisfied and are happy you did. Hope to see you again soon!

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Reviewed November 22, 2012

My wife and I went to Niagara falls on a deal and that's what we got. The staff was exceptionally friendly and the hotel was newly renovated and was beautiful. We had dinner in the restaurant and I had the best Caesar salad I've ever had in a restaurant. My wife had grilled chicken wings and spent the evening raving about them. The location on the river is beautiful. The neighborhood is a little run down but hopefully this beautiful hotel will start some neighborhood revitalization. Only 10 minutes from the fashion outlets. We'll be back often.

Room Tip: Ask for a river view. Slight premium but worth it.
  • Stayed: November 2012, traveled as a couple
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Thank wbryan_baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded November 24, 2012

Thank you for taking the time to give us such positive feedback.We are so glad that you enjoyed everything you had for dinner in our restaurant. We look forward to your return and hope that your stay is just as enjoyable as your last visit!

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Reviewed November 12, 2012

We booked this hotel on our travel points with some reluctance after some of the reviews on Tripadvisor. Glad we did.
We were on the 6th floor in large suite-like rooms that faced the river. The rooms were huge and the view certainly was a great attraction for the stay. The room was immaculate, including the bathroom. This exceeded our expectations in every way.
We didn't use the restaurant facilities but did enjoy an after dinner drink in the bar area. The bar didn't have our choice of drink but did suggest another which we thoroughly enjoyed.
Very friendly staff.
Would certainly return in future.

Room Tip: Try for the rooms that surround the elevators and enjoy the suite size. Ours were 604 & 610.
  • Stayed: November 2012, traveled with friends
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1  Thank Bob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina C, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this reviewResponded November 14, 2012

Thank you for your wonderful feedback. We take pride in our facility and it's amenities! We look forward to your return. If you decide to come back in one of the warmer months you can enjoy a great dinner from Bella Vista Ristorante on the River front patio!

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