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All reviews boutique hotel art deco office building top floor sky lounge observation room cookies and milk gated lot electric fireplace corner room canadian side within walking distance beautiful hotel large bathroom yogurt king bed one night stay
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Reviewed October 16, 2019

From our first interaction with the front desk to our departure on 10/15, our stay was wonderful. The staff was always engaging, and the perks (complimentary breakfast, nightly cookies and milk, bedside candies, etc.) were outstanding. And, the complimentary upgrade of our room was very appreciated.

The location was within easy walking distance of the Falls on both sides of the border.

I don't believe that we will return to Niagara, but if we do, we will stay here again.

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank Pythagoras45
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug Ujeski, General Manager at The Giacomo Hotel, responded to this reviewResponded November 26, 2020

Thank you for staying at the Giacomo. We appreciate your feedback. Happy travels!

Regards,

Doug Ujeski
General manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019

An exceptional hotel. Amazing and courteous staff who greet you when you arrive. The rooms are spacious and clean, and the staff helped us to store our bikes. Quiet bar on site and centrally located. Amazing weekend cycling on the US side. Recommend the hotel without any reservations. Thank you again for a wonderful stay. Looking forward to returning.

Date of stay: October 2019
    • Sleep Quality
    • Service
Thank Andrew W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug Ujeski, General Manager at The Giacomo Hotel, responded to this reviewResponded November 26, 2020

Thank you for staying at the Giacomo. We appreciate your feedback and thank you for your recommendation. Happy travels!

Regards,

Doug Ujeski
General manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019 via mobile

The Giacomo Hotel was very convenient, to walk to the Seneca casino, and to the American Falls , of the Niagara Falls, in New York. The scenery was beautiful. The hotel was very artsy. Breakfast was like usual in other hotels, but the decor was very impressive in the breakfast room.

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank cccola
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug Ujeski, General Manager at The Giacomo Hotel, responded to this reviewResponded November 26, 2020

Thank you for staying at the Giacomo. We appreciate your feedback. Happy travels!

Regards,

Doug Ujeski
General manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2019

The Giacomo Hotel in Niagra Falls is an excellent hotel. We had one of their King rooms. Honestly I thought the room was small. There was a king bed,a long desk and chair beneath the windows with a large flat screen tv on it . This made it hard to look out the windows. There was also a small couch and coffee table at the foot of the bed and next to the desk. As you walked into this room there was a small cabinet to the left with a sink. and a small fridge in the cabinet and kerig coffee machine on top. One medium size closet to the right of the entrance. All this gave us little walking area. However, the bathroom was quite large with stand up shower with an all glass surround, a large jetted tub and a large one sink vanity plus the toilet.
This being said the service was great. A large self serve hot or cold breakfast and waffles made to order each morning. There is a bar, a sitting area to read or watch tv off the lobby and valet service is also an amenity. A gym and an closed in observation room on The upper floor where you can see the Falls at night all lit up and the fireworks display nightly. This hotel is not a hotel I would suggest if you have young children. The Giacomo is in part half residential and half for visitors. Every attraction in the area is in a 10 a 15 minute walk, very convenient. The bed was very comfortable, their staff was excellent and met all our needs and very polite also very clean. We would definitely return to the Giacomo Hotel.

Steve

Lexington, Kentucky

Date of stay: September 2019
Trip type: Traveled as a couple
Thank stevedT9321LJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug Ujeski, General Manager at The Giacomo Hotel, responded to this reviewResponded November 26, 2020

Thank you for staying at the Giacomo. We appreciate your feedback. Happy travels!

Regards,

Doug Ujeski
General manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2019

Interesting architecture, but rooms are very dark. Nice staff. Near everything you'll want to see. Dogs are allowed ($25.fee). Good restaurants nearby. Good breakfast included. Free valet parking. A good place to stay.

Date of stay: September 2019
Thank Getaway43125688049
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug Ujeski, General Manager at The Giacomo Hotel, responded to this reviewResponded November 26, 2020

Thank you for staying at the Giacomo. We appreciate your feedback. Happy travels!

Regards,

Doug Ujeski
General manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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