We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Giacomo Hotel
Lowest prices for your stay
Expedia.com
$186
View deal
Booking.com
$186
View deal
Lol.travel
$180
View deal
Traveluro
Priceline$186
travelup.com
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,180)
Write a review
Filter reviews
1,181 results
Traveler rating
759
263
83
31
45
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
759
263
83
31
45
Show reviews that mention
All reviews boutique hotel art deco office building top floor sky lounge observation room cookies and milk gated lot electric fireplace corner room canadian side within walking distance beautiful hotel large bathroom yogurt king bed one night stay
Selected filters
Filter
Updating list...
137 - 142 of 1,181 reviews
Reviewed April 20, 2019
Loved this hotel and the staff!!!

Our family of four came here for our Spring break! Miss Taylor who checked us in was fabulous! The manager was excellent! The room was very clean, spacious and comfortable. My little one loved taking a bubble bath! Free valet parking and European style breakfast were the cherry on top! Loved our experience and will stay here again when we come back to visit the Niagara Falls!

Room tip: All rooms seem to be spacious (from the photos) and the windows face the outside.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Ask Julie H about The Giacomo Hotel
Thank Julie H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dougu161, General Manager at The Giacomo Hotel, responded to this reviewResponded May 1, 2019

Thank you for choosing the Giacomo on your trip to Niagara Falls and writing a review. It is great that you and your family enjoyed your time with us. I will be sure to share your comments with Taelor, I’m sure she will be happy to learn she had an impact on your stay. We look forward to welcoming you back again.

Regards,

Doug Ujeski
General Manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019 via mobile
LOVED this hotel.

Our family of four enjoyed a long weekend at The Giacomo. The hotel offers so many unique amenities, like a fabulous breakfast and evening cookies. Our daughters loved the front desk staff, especially Sue. She made sure they were well taken care of. The decor is really unique and has that 20’s Art Deco vibe. I would recommend this hotel to families or friends.

Date of stay: April 2019
Trip type: Traveled with family
Ask lauriegood202 about The Giacomo Hotel
Thank lauriegood202
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dougu161, General Manager at The Giacomo Hotel, responded to this reviewResponded April 30, 2019

Thank you for staying at the Giacomo and posting a review. It is great to know you loved our hotel. I will be sure to share your comments with Sue. We appreciate your recommendation for families and friends and hope you will return soon.

Regards,

Doug Ujeski
General Manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019
Classy

My husband and I celebrated our 7th Wedding Anniversary and loved our stay at the Giacomo. Service was excellent, food great and the room was beautiful and well maintained. We typically go to discount hotels and this was a step up. Walking distance to Goats Island, restuarants and other ammenities.

Room tip: There are rooms with fireplaces and hottubs.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Ask Catey D about The Giacomo Hotel
Thank Catey D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
dougu161, General Manager at The Giacomo Hotel, responded to this reviewResponded April 30, 2019

Happy 7th Anniversary! We are so pleased you chose the Giacomo for your celebration. It is fantastic that you enjoyed your time with us and we hope to welcome you back again in the future.

Regards,

Doug Ujeski
General Manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019
birthday

the place was exceptionally clean, the room was very spacious and clean, well decorated and bed very comfortable. Breakfast next morning was far the best we ever had staying at any hotel, the staff were abive excellent when checking in and out

Room tip: close to casino, bar/lounge next door with great food
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Ask 913terencem about The Giacomo Hotel
Thank 913terencem
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug U, General Manager at The Giacomo Hotel, responded to this reviewResponded April 13, 2019

Thank you for staying at the Giacomo and writing a review. It is fantastic that you found our staff excellent and your room clean. Our Breakfast Ambassadors do a wonderful job and I will be sure to share your comments with them. We all hope you will return to visit us again in the future.

Regards,

Doug Ujeski
General Manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2019
Excellent Location

The Giacomo was a very comfortable hotel with an excellent location. The mandatory valet parking is out of the ordinary especially if you need something from your car. The breakfast was excellent and the rooftop lounge has beautiful views. The midweek off season rates are excellent and a very good deal. The room was very comfortable and we got the honeymoon special which included an upgrade to a room with a jacuzzi and a faux fireplace. Very Nice!. It is walking distance to the falls and the new casino. The outlet shopping pass seemed to be a scam with dubious discounts on overpriced fashions at the outlet mall. The free play at the casino was also of questionable value as the will match the first $15 you spend, and then only if you don't use any other specials or discount offers. The buffet at the casino was good and a good value and free if you sign up for the gambling "Social Club".

Room tip: Higher floors have a view
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Ask bpl888 about The Giacomo Hotel
Thank bpl888
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Doug U, General Manager at The Giacomo Hotel, responded to this reviewResponded April 10, 2019

Thank you for staying at the Giacomo and for writing a review. We are happy you found the hotel comfortable and our location excellent. I am sorry you were disappointed with our valet parking and that you found the outlet savings pass and casino voucher did not meet your expectations. We hope you will consider staying with us again the next time you are in Niagara Falls.

Regards,

Doug Ujeski
General Manager
The Giacomo
An Ascend Hotel Collection Member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews
1…232425…