We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Giacomo
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Pool
Comfort Inn The Pointe(Niagara Falls)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (953)
Filter reviews
953 results
Traveler rating
630
216
68
19
20
Traveler type
Time of year
LanguageAll languages
More languages
630
216
68
19
20
Show reviews that mention
All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefresh baked cookieswithin walking distancewafflesbeautiful hotelculinary institutevalet service
FilterAll languages
Updating list...
879 - 884 of 953 reviews
Reviewed April 19, 2010

This hotel is beautiful, very elegant! My sister and I booked for a night and was very pleased with our choice. Five star service! Rooms are very well done and beds sooo comfortable. The roof top lounge has spectacular views of the falls and is a great space to relax. Valet parking in a locked lot across the street, the pictures on line do not do the hotel justice. It is a must experience for the bucket list! This historical building is hotel and residence so that makes it very quaint. Our stay made our shopping weekend very special.
My only concern was the complemtary breakfast that was advertised: When we checked out in the morning the front desk did not mention anything or inquire if we are having breakfast or where it was. The breakfast room is accross from the hotel desk! Also just a FYI: The area is not that great a bit scary at night or if you venture out and get lost!

  • Stayed: March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HopeToronto_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2010

First, the staff were fantastic! They attended to our every need. They run a Towncar to take you around town. This saved us time driving around & saved us parking fees (almost all places charge for parking in Niagara Falls, NY).

They have an observation deck on the 19th floor. IT offers beautiful views, especially of the falls.

My wife and I stayed for 1 night as a weekend getaway. We did not try the bar. I must say that the only drawback was that the breakfast was short on options and the sausage was not very tasty. They offered Sausage, eggs (unusual for free breakfast), cereals, bagels, toast, fruit, & juices, milk & coffees. I am sure this will only get better with time.

The room was very tastefully decorated & very comfortable. Nice large shower & robes. As mentioned by others, there were very tasty choc. chip cookies waiting for us when we returned from the casino.

Pros: Location, price, Towncar, service, room

Cons: breakfast

  • Stayed: April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jccarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

The reviews were totally accurate! The staff were prompt and attentive, interested in our time being productive. We were just days before "The Maid of the Mist" started running, but went through all of the National Park opportunities and the Cave of the Winds. We visited the bar next door for drinks- great prices there. Continental Breakfast was a notch above, too! Don't forget to visit the Observation Deck during the day and night.

  • Stayed: April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mowbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2010

The Giacomo is the best hotel around the area. Exceptional comfortable rooms, the bed is to die for and the bathroom is a dream, the bathroom is huge, lots of towels and very clean. The location is a plus, you can walk to all the attractions .The staff members are so willing to help you. The breakfast that is included is wonderful, fresh and delicious. This is a wonderful hotel definitely the place to stay in Niagara Falls.

  • Stayed: March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Traveler3-2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2010

I must say when we arrived at The Giacomo we were totally surprised at the spendour and decor of the place. We have been to Niagara Fall, NY hotels before and nothing comes close to this wonderful hotel. The staff members were all so polite and awesome and when we arrived on that rainy day, we had valet parking at our service. We were also told that due to the rain, we did not have to walk to the casino but that they would drive us there, which took us by surprise. Finally the manager of the hotel, James is such an amazing manager. I left my jacket behind and he called us everyday to give us the progress of fed-ex delivery. I love this hotel and will definately be going back.

Cheers
Deepa and Jesse

  • Stayed: March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rover01Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews