This may not be a Five Star accommodation, but the price was reasonable and the Econo Lodge on Rainbow Boulevard definitely deserves five stars for Customer Service! Doug, the Front Desk Clerk, deserves an A+++ for always being cheerfully service oriented. He dressed professionally in a tie and always made me feel like I was the favorite guest. Thank you, Doug, for being the Highlight of my stay at your accommodation. The room actually had windows that you could open and receive fresh air. The microwave and refrigerator were of excellent quality and were clean. The microwave popped excellent popcorn – also a big plus. The bed and pillows were very comfortable and the sheets were soft and very clean. The shower worked great and the bathroom was immaculate. I have absolutely NO COMPLAINTS – everything was perfect! The complimentary breakfast is provided in Sweet BeeLin’s Diner which is attached to the motel. Guests should be made aware that although you receive a “complimentary breakfast” valued at $1.99, if you sit at one of the 9 small tables, you are waited on by a waitress, and therefore you are expected to leave a tip. You can order off the menu and receive a $1.99 credit off any $4.00 order. The food was good and the service was cheerful but if you are on a limited budget, don’t sit down, and order the “complimentary” items offered to go. The location of this motel is also excellent. You can walk to the Falls and the public transit bus and trolley stops are conveniently located very close by. I stayed in this motel for five nights and my only regret is that I could not stay longer.
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- Also Known As:
- Econo Lodge At The Falls Hotel Niagara Falls
- Econo Lodge Niagara Falls
- Econolodge Niagara Falls