The staff at this hotel was dismissive, and disrespectful to women. They were unfriendly, un co-operative, and treated their customers with a bland, offensive attitude. The air-conditioning in the lobby didn't work. That was especially noticeable considering the rude front desk worker was slow, dismissive, and it took forever to get our reserved rooms. The rooms smell like fresh ash-trays, even in a non-smoking area of the hotel. If you go to complain or ask a question, you will not be treated with the respect you deserve as a paying customer, especially if you're a woman.The blankets are cheap and scratchy. the air-conditioners in the rooms are noisy and leaky. The rooms had wallpaper TAPED together! The rooms themselves were pathetic, and worsened my Niagara Falls experience. The hotel together was terrible, but my biggest reason for never returning will definitely be because the staff was so rude.
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- Also Known As:
- Econo Lodge At The Falls Hotel Niagara Falls
- Econo Lodge Niagara Falls
- Econolodge Niagara Falls