If you have kids dont stay here! We often do an overnight with our friends and kids so they could swim and have a little vacation close to home. It was not! The service here stinks. By about 9:30pm on a Saturday the front desk was calling our rooms to complain about the noise. Now if you have young kids, you understand it is never perfectly quiet. The kids were all watching tv and playing games and going from room to room but no one was running or yelling. Im not sure what type of people were complaining but maybe they should stay somewhere where they dont allow kids. The manager handled it very poorly. They ruined our whole nite. It was supposed to be fun for the adults too.
We needed extra blankets and pillows and we had to go to the front desk to get them....they wont bring them to you. We expressed our dissapointment in the service and they really didn't seem to care. The only good thing I can say is that it was clean.....but not worth ever staying there again. Poor, poor service.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more less
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- Also Known As:
- Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
- Holiday Inn Express And Suites Niagara Falls
- Holiday Inn Express Niagara Falls