When we got to our room we saw that we had no towels, the tissue box was empty and there wasn't a toilet paper holder so the t.p had to sit on the counter the whole time. Our key was made wrong so we had to get it redone. One morning they didn't put bowels out at breakfast, we were there for 20 min and only saw one staff member come out once to glance around. After the cleaning staff left we saw that they made the bed and emptied the trash but that was it. Nothing was straightened, nothing replaced or replenished, the dirty towels were still there and they left a stack of pillow cases on the desk. They charge an extra $20 a night for their cribs. Fortunately we had our own. The fridge was not stable so every time we opened it it fell and we had to shove it back into place. Overall it wasn't bad and I would stay there again but little things like that get annoying.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more less
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- Also Known As:
- Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
- Holiday Inn Express And Suites Niagara Falls
- Holiday Inn Express Niagara Falls