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“A Good Stay”

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Holiday Inn Express & Suites Niagara Falls
Ranked #15 of 51 Hotels in Niagara Falls
Harrisburg, Pa.
Level 6 Contributor
190 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“A Good Stay”
Reviewed April 7, 2010

We (2 adults, 2 children) stayed at this hotel for one night over Easter break. I'm a Priority Club member and used points for the stay. We found it a comfortable, enjoyable stay. The front desk was helpful, although not super friendly, but gave good suggestions and directions for restaurants. The fresh made cookies were very nice in the evening too. Our room was a suite, it was clean, with all the amenities we needed. The beds were very comfortable, and the bathroom was clean and well stocked. The room was very nice and we were pleased. The breakfast was pretty good, although I would suggest fresh fruit be available. The breakfast was the standard Holiday Inn Express breakfast - cinnamon rolls, muffins, bagels, cereal, yogurt, juice, also cheese omelets and sausage patties. The staff kept it well stocked and tidy. The pool was small and rather cold, but it met our needs. Overall a nice stay!

  • Stayed April 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank travelfamily1426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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canada
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 4, 2010

Take photos when you arrive. Someone had been lying on one of our beds and the blanket was missing. Dark brown urine stains on toilet base, dusty room. IF YOU COMPLAIN BEWARE !! The manager gave us a dog charge fee of over $100 even though the dog slept in the car. Considering there are cameras in every hallway and exit door I asked to see the proof, of course she couldn't provide any. We realised this woman was dishonest and because we complained about the room it seemed like she was being vindictiv and greedy. I am a Priority Member and have used Holiday Inns extensively and always had a good experience. This hotel overall a BIG 0 !!

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
2 Thank CanadaBelbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 16, 2010

Our family stayed here 2 nights (March break for Ontario kids). The hotel was fairly busy.

Check in was quick and courteous. Our room was clean and ready for our arrival. Good parking. Elevators worked well. Staff was all friendly.

The lobby and hallways were clean.

Beds were clean and comfortable. The room temperature controlled by a wall unit - little loud. Bathrooms big and good shower. Overall very happy with the room. Fridge, microwave and decent flat screen with lots of channels.

The pool area was fine - the water maybe a little cool - but our little one loved it nonetheless.

The complimentary breakfast was fine - did lack fruit though.

This is a well priced, clean hotel. Very close to the outlet mall - and not too far from the shopping in Wheatfield as well.

Would recommend this place for a family.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank linesman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 8, 2010

We decided to stay in Niagara last minute instead of making the trek back home to Toronto. We by passed a lot of motels and unknown hotels in the area before coming up with a familiar brand. We were pleasantly surprised. The rooms were modern and very clean and the beds very comfortable. We skipped the continental breakfast and went to the Tim Hortons near by. The service was great as well. Would recommend for a quick visit!

  • Stayed March 2010, traveled on business
    • Value
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Helpful?
Thank iamdeecee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 9, 2010

I was looking for a hotel near the border that was clean and safe, and this was by far the best pick in the entire area. All the other motels on the Niagara Falls Blvd strip were disgusting looking, and in complete disrepair. This Holiday Inn Express is *brand new* and absolutely gorgeous inside! There is a brand new, state of the art gym with all new equipment, overlooking the beautiful, well-kept pool. I made a point of using both the fitness room and the pool, as I needed to de-stress after a long day. I felt sooo much better, and totally relaxed in that atmosphere. I was surprised that both were completely empty. The room itself is clean, cozy and totally serine! All the furniture, decor, coffee maker, minifridge, microwave, bathroom facilities, and bedding is completely modern and new, and there is a large plasma LG TV with every possible channel. The bed was VERY comfortable. Even the shampoo and conditioner that they supply in the room was quality. An added bonus is there is 24/7 coffee and tea in the lobby, so you can always grab a cup on the go or bring it back to your room. Only downside is there wasn't anything herbal or non-caffeinated, which would have been a nice winddown treat. Despite the fact that this hotel is directly adjacent to the Niagara Falls airport, I didn't hear any noise from outside of the building. Oh, and one of the most wonderful features was in the morning-- complimentary breakfast. They don't throw you a muffin, but instead there is a full-out breakfast buffet with bacon, eggs, bagels, cereal, yogurt, etc. It was worth waking up for!

For shoppers, there is a Wal-mart and Target just down the street, about a 5 min drive. The Outlets are close by as well as grocery stores, and restaurants (Chillis, Applebys, etc.).

I haven't stayed in a Holiday Inn in quite some time, but I must say that I am VERY pleased with my stay and can see that they have strived to make significant changes in their image, services and extra amenities that leave their customers with a wonderful impression. Will definitely stay again!

  • Stayed February 2010, traveled on business
    • Value
    • Location
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Helpful?
2 Thank Snowangel27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2010

My business site in Niagara Falls recently moved to a new location, so I started staying there when I'm traveling. I've been there 3 or 4 times now. It meets my basic needs. The rooms are fine. They're clean & fairly comfortable. Check-in is pretty quick. They offer the typical pastries & coffee in the morning. But, there are plenty of restaurants nearby that are convenient.

  • Stayed January 2010, traveled on business
    • Value
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Helpful?
Thank TravelMan4Biz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
Reviewed January 9, 2010

We (wife, 2 young kids and I) stayed a night at this hotel on New Year's eve, en-route to Florida. I have to admit that I was a bit skeptical based on some of the mixed reviews I'd read but we were actually pleasantly surprised with the experience overall. The rooms were very clean with modern furniture, breakfast was ok (great value considering it was provided at no extra cost), checking in/out was pretty smooth and there were no mistakes with the billing - as some other guests had experienced.

We had dinner at a nice little Italian restaurant across the road. I'd recommend the restaurant as it 's conveniently located and the food plus service were good.

All in all, this hotel provided very good value for money. Its not the 4 Seasons but the experience was actually very good. Only slight negative comment was that the staff did not seem very engaged but one could attribute that to working on New Year's Eve!

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Always_Chilled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Niagara Falls

Property: Holiday Inn Express & Suites Niagara Falls
Address: 10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls

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