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“A great place to stay”

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Holiday Inn Express & Suites Niagara Falls
Ranked #15 of 50 Hotels in Niagara Falls
Certificate of Excellence
Millersburg, Ohio, United States
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A great place to stay”
5 of 5 bubbles Reviewed August 2, 2014

My wife and I stayed two nights, and were very impressed with how clean and quiet the hotel was. The staff was very accommodating, even to the point of allowing us to use the lobby after we had already checked out, and rain had changed out plans. The owner said she is sold out every night during the summer. With this kind of management and service, I can see why. The breakfast buffet offers hot and cold food, and offerings vary each day. The hotel is located near the airport, but you would never know it. It was that quiet. Though it is not near the falls, we would stay there again on our next visit.

Room Tip: Rooms on the south side of the hotel likely would be quieter.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, August 6, 2014
Dear Bruce S

Thank you for your recent stay and taking the time to review our property. Our top priority is customer satisfaction and we are glad it showed during your stay. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

Traveler rating
    176
    174
    58
    17
    28
See reviews for
199
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39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Seymour, Indiana
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 31, 2014

The room was average. The breakfast was average. The person at the desk was a new employee and she made sure people knew that as they were checking in. Perhaps she needed to have someone helping her a little longer as she appeared overwhelmed. The elevator makes a ding at each floor. The drive to the Falls was about 5 miles. The morning person was much more helpful and friendly than the check in person. Overall a good experience and we would stay again. We found a hair in the shower that was not ours.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, August 6, 2014
Dear Mindy C

Thank you for your recent stay and taking the time to review our property. We appreciate the comments and will strive to make all the necessary improvements as customer satisfaction is our number one priority. We look forward to hosting you again in the future. Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 28, 2014 via mobile

We have decided that Holiday inn Express is at the top of our list of places to stay. The drive to the falls was short, there is ample parking once you get there. The desk clerk was helpful with restaurant suggestions.

Stayed July 2014, traveled with family
Helpful?
1 Thank Kathryn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, July 30, 2014
Kathryn D

Thank you for taking the time to review our property and choosing to stay at the Holiday Inn Express in Niagara Falls. We are a proud IHG hotel member and glad that our commitment to hospitality showed in your stay. We look forward to hosting you again in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, tx
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed July 17, 2014

We chose this hotel because it seemed like a better value for us the stay a few miles away than a run down hotel near the falls. We were not disappointed. The service was probably the best I have ever experienced at a hotel. We made requests of the front desk 3 times and each time our request was fulfilled in 2-3 minutes! The pool was nice. The workout room was OK, but only had cardio...no sort of weights for weight machines. The free breakfast was not bad. The location is nothing special...kind of bland. It is a quiet location. You pretty much need to drive to do shopping or eating. The room itself was very nice.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank krazyfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, July 22, 2014
Dear krazyfool

Thank you for your recent stay and the kind words about our property. We take great pride in providing top notch hospitality to all our clients and glad it showed in your visit. We look forward to hosting you again in the near future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 4, 2014 via mobile

The hotel and rooms are clean comfortable. The pool is small but it suited our young children just fine. The breakfast was the standard Holiday Inn Express spread which was tasty and offered plenty of variety. There is some street noise and a train that passes by in the night that may be bothersome to some travelers that tend to sleep lightly. The neighborhood itself is not the most well-maintained but the hotel itself is perfect for a night or two. The falls are about a ten minute drive away and the hotel also provides a free shuttle service to the falls as well. We had a good one night stay.

Stayed June 2014
Helpful?
3 Thank Elmproc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, July 9, 2014
Dear Elmproc

Thank you for your recent stay at the Holiday Inn Express Niagara Falls. We are glad you enjoyed your recent visit with us. We pride ourselves on running a well kept property and are glad it came across in your stay. We look forward to hosting you again in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Kentucky, United States
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

It feels like we are back in time when we pulled down the street for this hotel. There is an Arby's with the old fashion sign, a family movie rental and a hometown dairy spot. This is the last hotel in the row but the closest to the airport. With all that said, we love this hotel. We have been faithful Marriott guests and last night they dropped the ball, so we choice this hotel for the price and previous reviews. Thanks reviewers, you got this one right!
This hotel is clean, the staff is helpful and kind, and it's relatively quite. We went swimming around 8:00 to 9:00 pm all by ourselves! I was impressed with the decor feeling like the hotel is brand new. Everyone in my family slept great and we will start our day out with a free hot breakfast. I love how you get free wifi and free parking. Lastly, if you are planning on flying into the airport in Niagara this is in walking distance and you will never here a plane.
Thanks for saving our first night Holiday Inn! We are going start our day out right!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shannon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review, July 9, 2014
Dear ShannonD

Thank you for the kind words and apologies for taking so long to respond to your review. We take great pride in running a well kept property and glad that you enjoyed your stay. You are correct in that we are one of the newest hotels in the area and are the closest to the airport which benefits many of our clientele. We are happy you enjoyed your stay and look forward to hosting you again in the future. Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 19, 2014

Our family recently stayed here for a few days while we vacationed in Niagara Falls. The hotel itself was very modern appearing both outside and inside. It appears to be newer or recently remodeled. Our room was clean, the staff was friendly and the hotel is located in a safer and cleaner area of Niagara. The Fashion Outlets are about 5 minutes away with the actual Falls area being more like a 10 to 15 minute drive. There is a decent hot breakfast provided with the price of the room and the pool and exercise room are nice amenities. The only real downside is that this hotel is not right in downtown Niagara so expect to drive and pay for parking to the attractions. The trade off is that it seems to be in a better area. All in all I would stay here again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Niagara Falls

Property: Holiday Inn Express & Suites Niagara Falls
Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls

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