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“Won't stay there again. The hotel needs updated. The...”

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Super 8 Newburgh - West Point Stewart Intl Airport
Ranked #4 of 8 Hotels in Newburgh
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532 reviews from our community

Traveler rating
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    81
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Morganville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2013

Bill the front desk attendant was great and really friendly. The blankets smelled a bit like smoke.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresskill NJ
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 8, 2013

On the check-in form it is indicated that you will be charged $1.50 a night for the use of an in-room safe unless you indicate in writing that you will not use the safe. I did take the time to read the check-in form and to sign in the location indicating that I would not use the safe. Regardless, we had 2 rooms and the fee for the safe was added to each room. When I asked the receptionist to remove the fee she appeared to be quite annoyed and I had to wait about 10 minutes until it was resolved since she indicated that I would have to sign once more before I could leave.
The room was clean and although the furnishings were quite cheap there was good value for the money. I would still recommend this hotel for the budget conscious, but I personally will not return since the hassle that I received upon checkout left me with a bad impression for this property. Of course the $1.50 fee for each room-night is quite small but I should not have been treated unkindly by the receptionist for asking her to remove the fee.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luba P, General Manager at Super 8 Newburgh - West Point Stewart Intl Airport, responded to this review, August 9, 2013
There is a safe warranty fee and it is in writing on your folio at checkin and is posted on the counter also. The clerk you spoke about was really busy at checkout and I do apologize for any inconvenience incurred to you but she did get to you as soon as she possibly could. It was no problem to take off the safe fee as you requested but we do require a signature at check in to tell us that the room is occupied and also at checkout so we know that the room is empty and that we can go into the room and clean it. Thank you for your review.

Regards,

Ms. Luba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg
1 review
Reviewed August 7, 2013

Me and my family were treated so kind. The front desk clerk helped us out in a respectable and hospitable manner. We will book at this hotel the next time we visit Ny. T. Henderson

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Trunda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navarre
1 review
Reviewed August 6, 2013

Very good stay and value for the money. I would return, if in the area. Breakfast was more than expected.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Valerie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Newburgh - West Point Stewart Intl Airport

Property: Super 8 Newburgh - West Point Stewart Intl Airport
Address: 1287 Route 300, I-84 Exit 7S, Newburgh, NY 12550-2957
Phone Number:
Location: United States > New York > Newburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 8 Hotels in Newburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Newburgh - West Point Stewart Intl Airport 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Super 8 Newburgh Hotel Newburgh
Newburgh Super Eight
Newburgh Super 8
Super Eight Newburgh

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