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Reviewed May 16, 2013

WE enjoyed our short stay very much. The staff were great and the facility was very clean. I'd stay at a Super 8 again based on this experience

Date of stay: May 2013
  • Trip type: Traveled on business
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Review collected in partnership with Super 8
Thank Rudolph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luba P, General Manager at Super 8 by Wyndham Newburgh/West Point Stewart Intl Airport, responded to this reviewResponded May 28, 2013

It is wonderful to hear that some of our guests are happy with our hotel and are return guests. We strive to better ourselves and anything that we can do to make your stay better just let us know.

Best regards, Ms. Luba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

We had a reservation so the check-in was quick - took less than 2 minutes on a Sunday night. The room was clean, bed comfortable. The staff (check-in and check-out) were very friendly and helpful. Several restuarants nearby and an easy off/on to the NY Thruway.

Date of stay: May 2013
  • Trip type: Traveled on business
    • Value
    • Location
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Thank Edd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Date of stay: May 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Luba P, General Manager at Super 8 by Wyndham Newburgh/West Point Stewart Intl Airport, responded to this reviewResponded May 15, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 12, 2013 via mobile

Disgusting. So dirty my socks were BLACK from walking on the carpets and there were spiders in our room. Asked to have our maid clean the tub in our room which had hair from whoever stayed before, and it was never taken care of. Front desk man was very nice, we asked to stay in a quiet area of the hotel and that was fulfilled nicely. Halls were smokey but our room was not. Overall it was so dirty we would never stay there again. And to the management who will write back to this saying "we would have switched your room" with all the other negative reviews saying the same thing, how did we know our next room wouldn't be worse? My advice: fix the problems people are telling you about and simply "switching rooms" for people doesn't cut it.

Date of stay: May 2013
    • Value
    • Location
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Thank Meghan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luba P, General Manager at Super 8 by Wyndham Newburgh/West Point Stewart Intl Airport, responded to this reviewResponded May 15, 2013

I thank you for your comments and for bringing these things to my attention. We will be working on all of the mentioned issues with the housekeeping department so this is not a problem again.

regards,

Ms. Luba

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Reviewed May 9, 2013

Date of stay: April 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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