Very friendly staff on the desk and in the restaurant. We had a nice chat with all the staff, everyone was nice and helpful.
The evening meal in the restaurant was better than we expected and reasonably priced.
However, the hotel chain really needs to invest in some upgrades. The beds are old, the restaurant is dated, carpets worn, mold around the window frames.
The breakfast left a lot to be desired, and there was a breakfast monitor watching us which was unsettling.
I think the staff are really trying, the place was clean, but the place needs some updating by the chain.
It is a convenient location if you are driving through on the NY Thruway.
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- Also Known As:
- Ramada Newburgh/West Point Hotel Newburgh
- Ramada West Point
- Newburgh Ramada