Attended a friend's wedding. Beautiful facility. Stunning location. We stayed overnight. Very pricey. A room "with a view" could cost you $1800 to $2200 for a weekend. Not sure you "get what you pay for"? Although it is a one time experience which will leave you impressed.
Dear Hans R,
Thank you for sharing your experience! We are delighted to hear that you enjoyed the stunning location and beautiful facility. We understand that the cost can be a consideration and we strive to offer an unforgettable experience that reflects the unique charm and exceptional service of Mohonk Mountain House. We hope the memories you made at the wedding will be cherished, and we would love to welcome you back in the future!
Not worth the forced inconconveniences of their hospitality model. The money spent is excessive and PETTY and sub standard delivery and failure to meet minimum expectations make this relic of a great place a memory , lost in today's capitalism wolf in sheep's clothing.
Go there if you enjoy spending more than anything is worth and believing that if you can afford it, it's always better than anything else.
Dear AlanWu1,
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. At Mohonk Mountain House, we strive to offer a memorable and unique experience with a blend of historic charm and modern comfort. We value your input as we continue to improve our services. If you would care to discuss your concerns further or if there is anything specific we can address, please feel free to reach out to us directly at guestrelations@mohonk.com
The Mohonk Mountain House is truly a beautiful building and surrounding grounds. We came here for a long weekend stay after hearing about the property for many years. The nightly rate is pricey but acceptable considering the amenities it covers: all meals, entertainment & recreation activities.
The rooms are comfortable but not necessarily "luxurious". I was impressed with the cleanliness of the room and the entire property. I saw employees cleaning banisters and surfaces around the clock. It is clear that Mohonk takes a lot of pride in their building and appearance and has not allowed anything to appear run-down as often happens with historic resorts.
We ate mostly at the Main Dining Room. Though the options were a bit limiting (understandable considering the volume of guests being served), I enjoyed each and every one of my dishes. My wife on the other hand found her choices to be subpar. Not until the last night did we eat at Founder's, another dining location, and wished we had been dining there the entire stay. The menu had more worldly inspired options and the food was outstanding and slightly more elevated. I would highly recommend eating dinner at Founder's over the Main Dining Room when possible. It is also a much smaller dining room so the background noise was very low.
We enjoyed a number of the recreation activities, canoeing, hiking, swimming. We attempted to rent E-bikes (which cost $75 each) but as we were trying out the bikes, I fell off and rolled down a small muddy hill. The smallest bike was still too tall for me (I am 5') so we were not able to ride. The young employee working at the stand was not overly helpful nor concerned about my fall. I also thought the $75 charge was a bit ridiculous considering the amount of bikes available.
We also visited the spa for massages. The spa building is gorgeous and very relaxing. We enjoyed but were not overly impressed with our massages that seemed very low pressure, perhaps we just chose the wrong ones.
The only other critique I have is regarding the service of alcoholic beverages. There was really only one indoor bar and the drink prices were some of the highest we've ever seen - $23 for any cocktail. We live near Boston and frequent NYC and have never seen prices of this kind for your average mixed drink. It left a bad taste in my mouth. I mentioned this to other guests and they all said they bring their own alcohol for that reason.
All in all we enjoyed a relaxing trip to this beautiful property. I don't think we will make a return trip but I can see why others do.
Dear emegee5,
Thank you for your detailed feedback and for taking the time to share your experience with us. We are delighted to hear that you appreciated the beauty of Mohonk Mountain House and the cleanliness of our property. It is wonderful to know that you enjoyed the various recreation activities and found our Founder's dining experience to be exceptional.
Regarding your comment about the bar prices, we want to let you know that gratuities are included in all prices, including cocktails. This means that the cost of your drinks covers both the beverage and the service, which helps us maintain the high standards of service that we aim to provide.
We regret to hear of your experience and disappointment with the E-bikes and the spa. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements.
Thank you again for your insights and for choosing Mohonk Mountain House for your getaway. We hope you had a restful and enjoyable time despite the areas that didn’t meet your expectations.
You can’t go to Mohonk expecting high end upgrades or updated decor!! You don’t go to Mohonk for spacious pools with poolside service! You go to Mohonk for the history and the beauty! You go for beautiful views and gorgeous landscapes! You go for a relaxing time spent with yourself, family and/or friends! Go hiking, biking, swimming and even horseback riding! We go each year and it’s just a time to wind down!
The staff are mostly friendly! Jamal is professional and good at his job! He is friendly and welcoming! Unfortunately he’s the only staff member who really stands out!
The spa is costly so I don’t take advantage but they have yoga and meditation included on daily activities!
Don’t let bad reviews of drafty rooms turn you away! It’s an old beautiful hotel with history! The views mountain side and lakeside are beautiful!
Dear res03or1,
Thank you for your thoughtful review! We are thrilled to hear that you appreciate the unique charm and history of Mohonk Mountain House. Our goal is to provide an experience where guests can unwind and enjoy the stunning natural beauty and historic ambiance that define our resort.
We are delighted that you have found the hiking, biking, and other activities to be enjoyable parts of your stay. Your kind words about Jamal are greatly appreciated, and we’ll be sure to share your feedback with him.
We understand that the historic nature of our property means that some elements may not be as modern as other resorts, but we are proud of the timeless beauty and authentic history that make Mohonk special. We look forward to welcoming you back for many more relaxing visits!
4 glorious days at Mohonk. Plenty to do, beautiful facilities, excellent staff and service, great food ( and plentiful!) … all at a site that is so special and spectacular. The views, the lake, the gorgeous mountains…. We loved it all. A very special place with a lot of beauty and heart.
Dear Doryce S,
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your 4-day stay at Mohonk Mountain House. It sounds like you were able to fully experience the beauty and charm of our property, from the breathtaking views and serene lake to the abundance of activities and exceptional service.
We are glad you found our facilities and dining options to your satisfaction, and it is wonderful to know that you left with such positive memories of your visit. We hope to welcome you back for another spectacular stay in the future!
