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“food was great service was lacking”

Gilded Otter Brewing Company
Ranked #6 of 99 Restaurants in New Paltz
Price range: $7 - $21
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Large groups
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations
New York
1 review
“food was great service was lacking”
Reviewed November 6, 2009

I dinned there last Sunday. We had been out all day horse ridding and visiting winery's in the area. We stopped of for a relaxing dinner around 6:30 or so after the rush or so we thought. The wait staff from the moment we sat down were rushing us back out the door. The dinning room was emptying out at this stage so i couldn't understand their panic. We ordered appetizers and entrees that came with salad. The salads were thrown down when we were half through our appetizers an the dinners followed promptly after. It was very upsetting to us to be rushed so quickly through our meal. I wouldn't recommend going there if you want to relax. but if your in a hurry it seems to be the spot. However the food was incredible and very reasonable priced. I just wished we had more time to enjoy it. even will we were splitting desert the bill was dropped down without any pleasantries.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lilgeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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420 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Anchorage, Alaska
Level 4 Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Bad food, ok beer”
Reviewed October 17, 2009

I don't understand the hype behind this place. The food was terrible and the beer only ok. The only thing this place has going for it is the atmosphere. Great place to hang out with friends... but don't go for the food!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank roseflower00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smittyd23
Level 3 Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Beer, Delicious Food & Good Times”
Reviewed October 15, 2009

We stopped here for dinner after hiking in Minnewaska State Park. We were immediately welcomed by the staff who took very good care of us. The atmosphere was very fun and laid back. Copper brewing kettles and all the natural wood furniture added to the atmosphere. The wall behind the bar was listed with beers you could drink, so I think everyone could find something they would like. We opted for the Beer Sampler, to try the brewery's best brews. And they all were delicious. The food was up there with the beer quality. The Brew Pub Meatloaf with horseradish mashed potatoes, was absolutely incredible. I have never had a meal that good. And to finish off a great day we enjoyed a delicious Reese's Peanut Butter Pie. I would reccomend this place to anyone who enjoys a good beer and great tasting food. I can't wait to go back.

    • Value
    • Atmosphere
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    • Food
Helpful?
Thank smittyd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
“The worst restaurant in New Paltz.”
Reviewed September 28, 2009

Please don't torture yourself with a meal at the Gilded Otter. While the beer was palatable, the service was rushed and we felt very unwelcome, the food was frozen, and literally thrown onto the plates.There is no way I would ever subject myself to this kind of atrocity again, I would hope that you would choose the superior selection or quality at Murphy's or Bacchus if choosing a brew pub in New Paltz.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank widdlywonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 5 Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Great Beer!!!”
Reviewed September 7, 2009

Fantastic microbrew pub! The beer gets 5 stars, the food gets 3 stars so 4 stars overall.
Decor is nice, lots of large windows that let in light and you can sit outside if you wish.
My husband and I always stop here for a pint or two or three if we are in the area.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Hopping-along
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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