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“In my bottom 3 hotels ever”

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Ramada New Hartford
Ranked #3 of 3 Hotels in New Hartford
Reviewed July 29, 2013

Stayed there on my way to Saratoga Springs. Firstly it was around 11pm when we arrived, the place looked closed, dark and creepy. The front desk clerk was not pleasant and had a shirt that had stains all over it. We walked up a flight of stairs that were very stained and dirty to our room. The room was something out of the 80's, small old beds, bad smell and mold all around the shower. In the morning we ran out not interested in eating the free breakfast, as we left we looked at the poole that was a nice shade of green.

  • Stayed: July 2013, traveled with family
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Thank Shark55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 - 300 of 415 reviews

A Wyndham traveler
Theresa
72
Reviewed July 29, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Ramada
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bradc718, Guest Relations Manager at Ramada New Hartford, responded to this reviewResponded October 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 27, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Theresa F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bradc718, Guest Relations Manager at Ramada New Hartford, responded to this reviewResponded October 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 26, 2013

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Ramada
Thank Steve V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 24, 2013

The room was filthy and completely soaked. Everything in the room was so damp to the point that our socks soaked through and all of our clothing was wet upon our return. I imagine this was a result of the gurggling AC.

Our room also only had a single functioning light in the main area -- which, perhaps, shouldn't be a surprise given the overall lack of lighting in the hotel. It felt like you were walking down a dark alley in a movie where danger was lurking around every corner...

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Ramada
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bradc718, Guest Relations Manager at Ramada New Hartford, responded to this reviewResponded October 16, 2013

I would like to apologize for the issues that you had during your recent stay. We are in the middle of a long renovation process with all of our rooms, and the air conditioners and the lighting are two of the things that are being looked at to be fixed in the long run. We understand this is an older hotel and do apologize for the poor conditions of your room. Hopefully if you choose to stay here again you will have a much more pleasant experience.

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Reviewed July 23, 2013

  • Stayed: July 2013, traveled with friends
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    • Cleanliness
Review collected in partnership with Ramada
Thank Brenda B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 22, 2013

  • Stayed: July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Gary B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bradc718, Guest Relations Manager at Ramada New Hartford, responded to this reviewResponded October 15, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada New Hartford

Address: 141 New Hartford St, New Hartford, NY 13413-1616
Phone Number:
Location: United States > New York > New Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in New Hartford
Price Range: $76 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada New Hartford 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada

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