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“helpful staff, clean”

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Days Inn Middletown
Ranked #1 of 1 Hotels in New Hampton
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169 reviews from our community

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Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts
1 review
Reviewed January 3, 2014

I had one of the worst experiences ever in this hotel. After traveling late into the night, we arrived and didn't realize they had a no pet policy. After taking my 15 lb dog out at 6:30 AM, they saw him and demanded we leave immediately. They threatened to call the cops and barged into our room without our permission. After being forced to leave at 6:45 AM, I found out today they put an extra $300 charge on my account that was not authorized. Please...do not ever here.

  • Stayed December 2013, traveled as a couple
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Thank Dana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaykishan, General Manager at Days Inn Middletown, responded to this review, January 5, 2014
We don't have Pet policy. Guest made reservation through Expedia and On Expedia.com and we have same policy (No Pets). and we have sign posted on front desk about pet policy, guest did not inform to the front desk person about pet when guest check-in. so some how after check-in they got dog in to the room, once we find out about the dog we told the guest about pet policy and request to the guest they can't keep the dog in the room we never told the guest to check-out.
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Additional Information about Days Inn Middletown

Property: Days Inn Middletown
Address: 4939 Route 17m, I-84 Exit 3E, Rt 17 W Exit 123, New Hampton, NY 10958-4807
Phone Number:
Location: United States > New York > New Hampton
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Hampton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn Middletown 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Days Inn Middletown/New Hampton Hotel New Hampton
New Hampton Days Inn
Days Inn New Hampton

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